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Canadream Motorhome Rental in Canada

Canadream Motorhome & RV Hire Canada 2018 / 2019 Seasons

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Canadream Depot Locations
Canadream has a fleet of approximately 700 vehicles and offer rentals in
Calgary  -  Edmonton  -  Halifax  -  Montreal  -  Toronto  -  Vancouver  -  Whitehorse
 
  

Run of Fleet 2018 Summer Programme

Pillow and Powder 2018 / 2019 Winter Programme
2019 Summer Season Early Booking Specials
Run of Fleet 2019 Summer Programme
 

Vehicle Information
Motorhome Comparsion Chart - 317kb PDF
Terms & Conditions
Frequently Asked Questions

Canadream is one of the largest RV Rental companies in Canada catering to the needs of those wanting to experience all the magnificence Canada has to offer in the comfort and convenience of their own camper or 'home on wheels'. All vehicles have Automatic transmission.

Deluxe Camper Van DV-C: 2 Berth
( with Shower and Toilet )


Maxi Travel Camper - (TC-A): 2+1 Berth
( with Shower and Toilet )

 
Super Camper Van SV-C: 2+2 Berth

( with Shower and Toilet )


 
MH-A Maxi Motorhome: 4+2 Berth Motorhome

( with Shower and Toilet )

 
MH-B Midi Motorhome: 4+2 Berth Motorhome

( with Shower and Toilet )

Nightly Rates include

  • 100 km per night. (0 km from 05 November 2018)
  • $5 million liability insurance and collision insurance with deductibles as specified.
  • Preparation Fee - this includes your first supply of propane, fresh water, toilet chemicals, cleaning supplies for the unit.
  • Airport Transfers - pick up and drop off from the airport or airport hotels, (Except Montreal where a charge of CAD $90 either one way or return is payable).

Preparation Fee
This fee includes transfers to and from the airport & airport area hotels (except montreal), and vehicle preparation (first supply of propane and toilet chemicals). This fee is now included in the nightly rental rate.

Convenience Kit Fees
Convenience kits are charged at $85 ($90 from 05 November 2018) per person per booking. Our convenience kit includes dishes, cookware, pillows, linen, towels, sleeping bags and cleaning equipment. more information here

Early Pick Up / Late Drop Off
Early Pick up / Late Drop off: $375 each time ($375 for early pick up & $375 for late drop off. Guests can extend their holiday with this option. Early pick up includes transfers to the location and vehicle pick up between 10am-12 noon. Late drop of is by 3pm and return transfer to airport or airport hotels.

* Sunday Pick Ups and Drop Offs are available at a cost of $375 per pick-up or drop-off during the period 01 October to 30 April (please note: no cost for early pick up or late drop off if paying for a sunday pick up or drop off during 01 october to 30 April).

Additional Items

  • Lawn Chairs ($10 each per rental)
  • Bike Racks for 4 bikes ($50 per rental and only with our MH-A, MH-B & SVC vehicles).
  • Child Seats ($40 each per rental).
  • Toaster ($12 each per rental)
  • Generator hire on request only - Between 1 October and 30 April, generator use is free of charge. From 1 May to 30 September, Guests are welcome to use the generator by paying a surcharge of $10 for each night of their booking. There is a maximum charge of $100 plus tax for generator use.

Sorry, we do not rent baby cribs. Please check with our reservations staff for the name and phone number of companies who offer this service.

Please Note: Canadream do not rent TV's

Other items available on request (where available – ask on pickup for rental cost)

  • Cookie Sheet
  • Wine glasses
  • Measuring cup
  • Grater

For rentals during winter months the following items may be available (ask on pickup for rental cost and availability)

  • Chains
  • Electric Heater
  • Vent Pillows

One Way Rental Fees
Based on availability, we are happy to offer a one-way travel option to and from all of our vacation centre locations (except to or from Edmonton). Please note that one-way travel in our TCA vehicle type is only possible between Vancouver, Calgary and Whitehorse. One-ways must be reserved and confirmed in advance and the following drop off fees apply:

  • One-ways between all affiliated locations - $940 ($1,000 from 05 November 2018) (except Calgary to Vancouver)
  • One way from Calgary to Vancouver $1,400
  • One way travel is not permitted into or out of our Edmonton location
  • Special or unique one-ways across North America are available on request

Minimum Rental
Minimum rental is 7 nights. Shorter booking periods may be available on request.

Sales Taxes apply to all charges as follows:

  • Calgary, Edmonton, Whitehorse, Montreal, Vancouver: GST: - 5%
  • Vancouver: PST: - 7%
  • Toronto: HST (Harmonized Sales Tax) - 13%
  • Montreal: QST: - 9.975%
  • Halifax HST (Harmonized Sales Tax) - 15%

There is no provincial tax in Calgary, Edmonton or Whitehorse. Tax is calculated on the gross amount of the rental.

Kilometer Packages

  • Upgrade from 100 km to 160 km per night - $20 per night (not available from 05 November 2018)
  • Upgrade from 100 km to 250 km per night - $48 per night (not available from 05 November 2018)
  • 500 km package - $170 per package
  • 800 km package $255 per package
  • Unlimited KM Package $1,625 per package. Maximum 21 nights. Additional nights thereafter charged at $75 per night.
Please note however that there is no refund for unused kilometres.
 
Additional Kilometres
The charge for additional kilometres over your prepaid allowance is $0.39 per kilometre.

Security Deposit

  • Rentals require a security deposit of $750 ($1,500 for drivers 21 to 24 years).
  • An open credit card authorization is taken at departure for all rentals
  • Security deposits MUST be made with CREDIT CARDS ONLY (No debit cards) and will be processed.
  • Deposits are refunded when the vehicle is returned complete with all equipment in a clean and undamaged condition

Insurance coverage
All CanaDream vehicles are insured with $5 million public liability and property damage. A deposit of $750 ($1,500 for drivers 21-24 years) is required on a major credit card for the collision and comprehensive insurance deductibles as outlined below. The deposit is refundable upon the return of the vehicle in the same condition as it was received and not involved in any incident claims. Any Guest that is involved in an incident will have their deposit held (to the maximum charge listed below), for a minimum of 60 days until the incident claim is closed. Claims that are less than the deposit amount will have the difference refunded to the Guest upon closing of the incident claim.

The Guest is responsible for the maximum charge detailed below where expenses include, but are not limited to: towing, storage fees, damage to CanaDream vehicle, damage to third party property, injury claims, insurance adjuster fees, legal fees. In addition, a $100 administration fee will apply to every incident. Our insurance does not cover liability for loss of personal property, nor does it cover costs for accommodation, transportation or replacement of vehicle if the vehicle is stolen or should an incident occur that makes the rented vehicle inoperable. In these situations and, depending on availability, a new, signed, rental agreement must be in place before a replacement vehicle is provided. Incidents must be reported within 24 hours and be accompanied by a written accident report and police report or file number.

The guest is responsible for the following maximum charges per accident:

Incident Description
Client over 24 years of age
Client 21 - 24 years of age
Two-vehicle accident on a signed and numbered road, fire, theft or vandalism (with police and accident report):
$750
$1,500
Windshield
$500
$500
Off Road (e.g. campsites, parking lots, driveways, gas stations, etc.)
$1,500
$1,500
Single vehicle incident: Any damage caused by contact with any stationary object (e.g. : parked vehicle, walls, trees, bridges, etc.) anywhere (on or off - road, private or public property)
$1,500
$1,500
Vehicle damage, cause unknown (including hit and run by unknown third party)
$1,500
$1,500
Acts of nature (natural disasters including, but not limited to hail, floods, lightning)
$1,500
$1,500
Interior damage (not caused by two vehicle accident on a numbered road)
$750
$1,250
Collision with animals
$750
$1,250
Tire damage (does not include tow charges)
$1,000 per tire
$1,000 per tire
Undercarriage damage (not caused by two vehicle accident on a numbered road)
All Costs
All Costs
Wrong Fuel: $8500 will be charged at drop off. The difference in actual costs will be charged or refunded as applicable.
All Costs
All Costs
No written accident report & police file number (or station notification within 24 hours of incident)
All Costs
All Costs
Committing hit and run
All Costs
All Costs
Underground parking and drive - through damage
All Costs
All Costs
Incidents while driving in unauthorized areas or in the USA without prior authorization
All Costs
All Costs
Incidents caused while the vehicle is driven by an impaired or unauthorized driver
All Costs
All Costs
Damages incurred during illegal act(s) and/or wilful damage
All Costs
All Costs

Please note the following conditions:

Unauthorized Areas
Unauthorized Areas include northern surcharge areas, the USA, and any restricted geographic areas which CanaDream may determine at any time. Without prior permission to drive the vehicle in these areas, there is no insurance coverage; the guest is responsible for all damages, related expenses and costs; the guest is subject to a $900 penalty. CanaDream reserves the right to restrict access to specific geographic areas at any time. These restrictions may be applied at the time of pick up. The guest assumes all responsibility for any expense or loss of time while travelling in restricted geographic areas.

Northern Surcharge Areas
Click here for full information

Burning Man Surcharge
Click here for full information

Prohibited Travel Areas
Click here for full information

Urban Restrictions
Parking of your vehicle is prohibited in the greater metropolitan areas of Montreal and Ottawa. This includes all pay parking lots, hotel parking lots, side streets, malls, etc. To travel into these areas, park your vehicle at a campsite and use public transportation, taxi, etc. In the event of a theft that occurs in the Montreal or Ottawa metropolitan area, the Guest is responsible for $7,500.

Transfers
We are happy to provide transfers to and from airport or airport hotels for no additional charge except in Montreal. A $90 one-way/return charge for transfers is applicable between our Montreal location and Montreal airport / airport hotels.

Hours of Operation

  • 1 May to 30 September, 08:00 - 18:00, Monday through Sunday.
    Please note that our Edmonton location is closed on Sundays year round. Sunday pick-up/drop-off is available at this location for an additional fee.
  • 1 October - 30 April, 8:00 AM - 5:00 PM, Monday through Saturday *
  • Check-in or pick-up is from 1:00 PM - 4:00 PM (please call on the morning of your pickup to schedule a pick up time)
  • Check-out or drop-off is form 8:00 AM - 10:00 AM
  • Late changes for drop-offs after 10 AM will be $75 per hour
* Sunday Pick Ups and Drop Offs are available at a cost of $375 per pick-up or drop-off during the period 01 October to 30 April (please note: no cost for early pick up or late drop off if paying for a sunday pick up or drop off during 01 october to 30 April).

Early Returns / Unused Kilometres
Sorry, there are no refunds for early returns and/or unused kilometers.

The following Statutory holidays Canadream offices will be closed.

Holidays
2018
2019
New Year's Day
01 January
01 January
Family Day (Alberta & Ontario Only)
12 February
12 February
Family Day (Not BC) 19 February
18 February
Good Friday
30 March
19 April
Thanksgiving Day
8 October
14 October
Remembrance Day
11 November
11 November
Christmas
25 December
25 December
Boxing Day
26 December
26 December

The Guarantee
CanaDream RV Rentals guarantees that our fleet is of the highest standard in Canada with features that are exclusive to CanaDream RV Rentals

Group Bookings
We are happy to welcome group bookings for all our unit types with the following changes to our regular terms and conditions for groups of 5 or more vehicles. A deposit of $500 per unit is required upon confirmation of the booking. Full payment is required 90 days prior to departure.

Group Cancellation Policy

  • Over 180 days prior to departure $500 per vehicle booked
  • 179 - 60 days prior to departure 50% of the charges
  • Under 60 days Full payment

Smoking Policy
Our vehicles are smoke-free. If you choose to smoke, additional cleaning charges may apply.

Pets
Sorry, pets are not allowed.

Driving Licence / Driver's Age
One driver is included in the rental. We charge $5 per night for the entire rental period per additional driver. There is no coverage should an unauthorized driver be involved in an accident.

  • All drivers must possess a driver's licence valid for the entire rental period.
  • If the driver's licence from your own country is in English, you do not need an International licence. If your licence is in a language other than English, we strongly recommend you bring an International Licence, together with the licence from your own country. For translation purposes, an International Driver's Licence will ensure ease of use in Canada and the United States. Please note that an International Licence is not valid on its own for driving in Canada and the USA. The International Licence must also be accompanied by a valid driver's licence issued in your own country.
  • Minimum age is 21. Only drivers listed on contract are allowed to drive.
  • Additional Driver Fee: $5 per night for each additional driver.
  • Driving in the USA: $10 per night for each vehicle entering the USA. In the event CanaDream RV Rentals is not made aware of travel in the US and an incident occurs the insurance coverage will be void and the client will be fully responsible for all costs.

Prohibited Travel Areas - Click here for map & full information PDF 137kb
Travel in the following areas is strictly prohibited at all times.

  • Vehicles are not permitted to enter Mexico at any time.
  • Denali Highway in Alaska
  • North Canol Highway in the Yukon
  • Dalton Highway (north of Livingood)
  • Eagle, Alaska (Hwy 5 north) from the junction of Hwy 9 (Top of the World Highway) and Hwy 5 west.
  • McCarthy Road between Chitina and McCarthy, Alaska.

Travel Restricted Areas - Click here for map & full information PDF 252kb

  • Travel to Death Valley is limited to the low season (1 October through 30 April ) due to extremely high temperatures which can cause system failures.
  • Travel on the Dempster Highway in the Yukon is not permitted between 15 September and 14 May due to road conditions. We are happy for our Clients to travel on this road between 15 May and 14 September.
  • Clients are welcome to travel into the United States. A $10 per night surcharge applies to any travel within the United States (including Alaska).
  • Highway 500 (Trans Labrador Highway) from Goose Bay to Labrador City
  • Highway 389 from Labrador City to Baie Comeau
  • Highway 510 from Red Bay to Happy Valley-Goose Bay
  • Highway 167 north of La Dore Highway 109 and Baie James Road, Quebec

Clients assume all responsibility for any expense or loss of time while traveling in restricted areas.

Northern Surcharge - Click here for map & full information PDF 137kb
There is a surcharge of $500 ($625 from 05 November 2018) for rentals starting from Vancouver, Calgary, Edmonton, Toronto, Montreal or Halifax with permission to travel on/in:

  • Alaska Highway north of Fort St. John, British Columbia
  • Cassiar Highway (#37) north of Kitwanga, British Columbia
  • Highway 35 north of Peace River, Alberta
  • Northwest Territories, Nunavut, Newfoundland
  • Quebec & Labrador north and east of Sept-Iles

Permission is automatically granted to travel in above areas with pick ups in Whitehorse with the exception of the 'No-Go' areas of the Dalton Highway (#11 north of Livengood), the Denali Highway in Alaska and the North Canol Highway in the Yukon. Vehicles for northern travel must be expressly requested and confirmed at the time of reservation. Guests who travel to these areas without permission will be subject to a $900 penalty and will void all insurance coverage. CanaDream reserves the right to restrict driving access at anytime. These restrictions may be applied at the time of pick-up.

Burning Man Festival
There is a surcharge of $1,000 for all RV vacations starting from any of our locations with permission to travel to the Burning Man Festival in Nevada, USA. Vehicles for Burning Man must be expressly requested and confirmed at time of reservation.Guests who travel to Burning Man without permission will be subject to a $1,500 penalty and will void all insurance coverage.

Commercial Renters
CanaDream RV Rentals vehicles may be rented for commercial purposes if special prior approval is obtained.

Responsibility
If, for any reason beyond the company's control, the reserved vehicle is not available, CanaDream RV Rentals reserves the right to substitute a vehicle of equivalent value or offer a higher rated vehicle at no additional cost. Should a lower rated vehicle be substituted, the company's only responsibility is to refund the difference between the two vehicles. Although this is infrequent, accidents or mechanical repairs may force substitutions.

Repairs / Maintenance Responsibility
Our fleet of vehicles is in top mechanical condition. In the unlikely event that a mechanical failure occurs, guests are authorized to proceed with the necessary repairs up to $100. For expenses over $100, guests must telephone the rental station for authorization before proceeding with repairs. Replacement parts must be returned to the rental station for reimbursement.

Guests assume full responsibility for damage to tires and undercarriage. Oil, tire pressure and coolant must be checked at each refueling. Costs for oil will be refunded upon presentation of receipts. The company's responsibility is limited to the refund of the daily gross rate, or portion thereof, if the breakdown repair is longer than 48 hours.

Fuel
CanaDream RV Rentals makes no representation as to fuel consumption. Vehicles are supplied with a minimum ¼ tank. If the client returns with less fuel than on departure, he/she will be charged for that amount of fuel. There is no refund if client returns with more fuel than on departure.

Convenience Kits
Convenience kits are charged at $85 per person per booking. Our convenience kit includes dishes, cookware, pillows, linen, towels, sleeping bags and cleaning equipment. See below for a detailed list of our convenience kits items,

RV Kits
Preparation Kits
Personal Kits
Qty
Item Description
Qty
Item Description
Qty
Item Description
1
Set of 3 pots (small, med, large)
2
Scotch-Brite Non Scratch Pot Scrubbers
1
Comforters or Blankets p/p
1
Frying pan
1
Pair Rubber Gloves
1
Pillow p/p
1
Kettle
1
Bucket
1
Pillow Liner Cover p/p
1
Coffee Maker (non electric)
1
Broom
1
Pillow Case p/p
1
Mixing bowl
1
Dust Pan
1
Sheets 1 fitted, 1 flat
(depending on unit type) p/p
1
Rice Cooker
1
Flashlight
1
Face Cloth p/p
1
Juice Container
6
Clothes Hangers
(increases with more pax)
2-4
Tea Towels
1
Bottle Opener / Corkscrew
2-4
Cleaning Rags
2
Bath Towels (1) p/p
1
Can Opener
1
Roll 1-ply Toilet Paper
2
Hand Towels (1) p/p
1
Cutting Board
1
Lighter
2
Dinner Plates (1) p/p
1
Casserole Dish
1
Door Mat
2
Bread Plates (1) p/p
1
Vegetable Peeler
1
Pair Pliers
2
Soup Bowls (1) p/p
1
Chefs Knife
1
Multi-Screw Driver
2
Mugs (1) p/p
1
Set Serving Tongs
1
Small Dish detergent
2
Forks (1) p/p
1
Bread Knife
 
1
Cutlery Tray
1
Slotted Spoon
 
2
Knives (1) p/p
1
Heat Mat
 
2
Steak Knives p/p
1
Spatula /Turner
 
2
Soup Spoons (1) p/p
1
Soup Ladle
  
 
2
Tea Spoons (1) p/p
1
Tea Pot
  
 
2
Drinking Glasses (1) p/p
 
  
 
2
 Dish Cloths
p/p = per person
(1) p/p = 1 item then extra 1 per person


Shortening of Rental Period
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Payments
Full payment is required 30 days prior to departure. We are happy to accept payments made by Master Card, Visa or American Express credit cards. All Guests must present a valid credit card at the time of pick up (see above section on Security Deposit)

Cancellation Policy

Cancellation Policy
Booked and cancelled within 5 days
(except where booked and cancelled within
30 days prior to departure)
No charge
Over 45 days prior to departure
$200
45 - 15 days prior to departure
$600
14 - 08 days prior to departure
$850
7 - departure day / no shows
100% of the rental charges
 
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© 2009 Motorhome and RV Hire - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663854
Office Address: Office 3, 128 Balcombe Road, Mentone, VIC 3194, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610