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Fraserway RV  Motorhome Hire in Canada
Fraserway RV Canada Motorhome Hire 2018 Season

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Depot Locations:
Calgary  -  Edmonton Halifax  -  Toronto  -  Vancouver  -  Whitehorse

2018 Rates in Canadian Dollars
Rates Valid: 01 January to 31 December 2018
0 km's Included
Western Canada - Calgary, Edmonton and Vancouver
VEHICLES
Season 1
01 Jan - 31 May

Season 2
01 Jun - 30 Jun
Season 3
01 Jul - 31 Aug
Season 4
01 Sep - 30 Sep
Season 5
01 Oct - 31 Dec
Van Conversion
2 Berth
$80
$117
$182
$145
$66
10ft Truck Camper
3 Berth
$80
$117
$179
$145
$66
10ft Truck Camper Slide Out
2+2 Berth (TCS)
$89
$131
$187
$155
$75
10ft Truck Camper Bunk Beds
3+2 Berth (TCB)
$89
$131
$187
$155
$75
C Small RV
4 Berth (C-Small)
$75
$112
$179
$145
$61
C Medium RV
5 Berth (C-Medium)
$85
$131
$220
$160
$70
C Large RV Slide Out
5 Berth (C-Large)
$94
$141
$239
$169
$80
C XLarge RV
6 Berth (C-XLarge)
$99
$145
$281
$174
$80
27ft Motorhome
Wheelchair Accessible - 5 Berth
$122
$187
$291
$187
$104
A-Class 30ft Motorhome
Wheelchair Accessible - 5 Berth
$150
$200
$350
$230
$130
A-Class 30ft Ace Motorhome
6 Berth
$141
$187
$319
$206
$122
Northern Canada - Whitehorse
VEHICLES
Season 1
01 Jan - 31 May

Season 2
01 Jun - 30 Jun
Season 3
01 Jul - 31 Aug
Season 4
01 Sep - 30 Sep
Season 5
01 Oct - 31 Dec
10ft Truck Camper
3 Berth
$85
$150
$174
$155
$75
10ft Truck Camper Slide Out
2+2 Berth (TCS)
$94
$164
$182
$174
$85
10ft Truck Camper Bunk Beds
3+2 Berth (TCB)
$94
$164
$182
$174
$85
C Small RV
4 Berth (C-Small)
$85
$145
$174
$155
$75
C Medium RV
5 Berth (C-Medium)
$99
$174
$211
$179
$85
Eastern Canada - Halifax and Toronto
VEHICLES
Season 1
01 Jan - 31 May

Season 2
01 Jun - 30 Jun
Season 3
01 Jul - 31 Aug
Season 4
01 Sep - 30 Sep
Season 5
01 Oct - 31 Dec
Van Conversion
2 Berth
$70
$99
$174
$131
$94
10ft Truck Camper
3 Berth
$70
$104
$169
$131
$94
10ft Truck Camper Slide Out
2+2 Berth (TCS)
$80
$112
$187
$141
$104
10ft Truck Camper Bunk Beds
3+2 Berth (TCB)
$80
$112
$187
$141
$104
C Small RV
4 Berth (C-Small)
$66
$104
$179
$131
$89
C Medium RV
5 Berth (C-Medium)
$75
$117
$216
$150
$104
C Large RV Slide Out
5 Berth (C-Large)
$85
$123
$230
$160
$113
C XLarge RV
6 Berth (C-XLarge)
$85
$123
$276
$164
$122
A-Class 30ft Ace Motorhome
6 Berth
$126
$174
$305
$206
$155

 
Please Note:

  • TC-S equipped with dinette in slide out, TC-B equipped with bunk bed in slide out
  • It is not allowed to unload / separate a camper from a truck (TC, TCS or TCB)
  • MH27-SW is our specially designed wheel chair accessible Motorhome only available in Calgary and Vancouver
  • C large and C XLarge RV not available in Whitehorse. Not recommended for Northern Travel
  • Rates are subject to applicable taxes
  • Minimum rental period 7 days, one way rentals minimum 14 days

Rental Rates Includes:

  • Vehicle Rental
  • Standard Insurance with an excess of CAD $7,500
  • Free Additional Drivers
  • Transfers from / to selected locations **
  • Travel Kit: including maps, brochures and postcards (free postage on postcards if posted at the depot)

Additional Extras:

Additional Extras
Convenience Kits: (Convenience kits for children age 12 and under are Free; valid if convenience kits for all accompanying adults are paid in full.)
Click here for full list of Convenience Kit items
CAD $95 per person per rental
ALL INCLUSIVE PACKAGE  (can be combined with Unlimited km's pack)
Kits, Prep Fee & CDR Insurance included
CAD $49 per night
FULL INCLUSIVE PACKAGE
All Inclusive Package and Unlimited Kilometres combined
(14 night minimum)
CAD $129 per night
CDR Excess Reduction Insurance Click here for details
(reduces excess to CAD $750)
CAD $25 per day
CDR Plus Excess Reduction Insurance Click here for details
(reduces excess to CAD $0)
CAD $37 per day
Bike Rack *
CAD $70 per rental
Bikes
CAD $7 per bike per night
(max 30 night charge)
Generator (portable) CAD $10 per night
GPS Navigation (subject to availability - on request only) CAD $5 per night (Max of $50)
Baby / Child Seats (subject to availability - on request only)
Click here for details
CAD $75 per rental
Booster Seats (subject to availability - on request only)
Click here for details
CAD $25 per rental
Preparation Fee: (mandatory) including Propane fill, toilet chemicals, 2 rolls or toilet paper, fresh water and sewer hoses, rubber gloves. CAD $90 per rental
WiFi Hotspot - (Avail in Calgary, Edmonton, Halifax, Toronto, Vancouver)
includes 50 mb of data per night.
(additional data 1GB = $20 / 2GB = $30 / 5GB = $60)
CAD $10 per night
Electric Heater CAD $15 per rental
* Adult Bikes and Bike Rack must be pre-booked and subject to availability.
Bike racks cannot be installed on TC, TC-S, TC-B, VC or Adventurer 4.
Please note that it is not possible to install child seats on our bikes.
Childrens bikes and child bike seats are not available.

Mileage Options:

  • Additional Kilometres: CAD $0.41 per km, payable at the end of your rental.
  • 100 km Pack: CAD $37 per pack - ($0.40 per km)
  • 500 km Pack: CAD $182 per pack - ($0.39 per km)
  • 1000 km Pack: CAD $356 per pack - ($0.38 per km)
  • Unlimited Kilometres: 7 night minimum - CAD $80 per day

One Way Fees:

  • Vancouver to Calgary: CAD $600
  • Vancouver to Edmonton: CAD $600
  • Calgary to Vancouver: CAD $800
  • Edmonton to Vancouver: CAD $800
  • Toronto to Halifax: CAD $1,000
  • Halifax to Toronto: CAD $1,000
    Minimum period of 14 days for one way rentals. No one ways available unless mentioned above.
    No one way rentals in and out or Whitehorse.

Taxes:
Tax is Applicable on all prices. The pick up location determines the tax amount as follows

Calgary
5%
Vancouver 12%
Halifax
15%
Whitehorse 5%
Toronto
13%
   

All charges are subject to Federal and Provincial taxes. The departure city determines the amount of tax due on one-way rentals. Taxes are subject to change. At the time of printing, these taxes are as follows:

  • British Columbia 12% (5% GST + 7% PST)
  • Alberta 5% GST
  • Yukon 5% GST
  • Nova Scotia 15% HST (PST & GST combined)
  • Ontario 13% (5% GST + 8% PST)

Preparation Fee:
This mandatory one-time fee of CAD $90 + tax is charged per vehicle per rental and includes the following:
Initial propane fill / Toilet chemicals / 2 rolls of biodegradable toilet paper / Fresh water & sewer hoses / Rubber gloves

Fraserway RV Convenience Kits per Person include:
Towels / body soap
Bed sheets
Coffee Cups / Glasses
Comforter in duvet cover
Cutlery set
Dinner set
Lawn Chair
Pillow and pillow case
Fraserway RV Convenience Kits per Vehicle include:
Assorted kitchen utensils
Axe
Basic tool set and flashlight
Campground directories / road maps
Can opener
Clothes hangers / clothes pins
Coffee filter and thermos
Cork Screw
Cutting board
Food savers
Instruction manual
Matches / ashtray (on request)
Mixing bowls
One extra dinner set (guest)
Pail / broom and dust pan
Pots, pans and a kettle
Strainer
Tea pot
Toaster (on request)
Please note that items may vary slightly between locations


* Transfers:
Fraserway RV Rentals offers Free transfers to / from international airports, hotels in the vicinity of the airports, as well as hotels downtown.
Note: No transfers provided after 1:00 p.m. Customers must contact the rental location to arrange a shuttle transfer in advance (ideally at least 1 to 2 days prior to departure). Seating on our shuttle buses will be scheduled on a first come first serve basis. Please note that shuttle transfer requests will only be answered during office hours.

 
Vancouver
Calgary
Edmonton
Whitehorse
Toronto
Halifax
Downtown Hotels
Yes (1)
Yes (3)
Yes
Yes
No
Yes (2)
Airport Hotels
Yes
Yes
Yes
Yes
Yes
Yes
Airport
Yes
Yes
Yes
Yes
Yes
Yes
Ferry Terminal
No
N/A
N/A
N/A
N/A
No
Cruise Terminal
Yes (4)
N/A
N/A
N/A
N/A
No

1) In Downtown Vancouver we offer transfers from/to select hotels. The designated transfer hotels are listed below in BOLD. Below each designated hotel we are listing hotels in the vicinity so that our clients can find and make their way to the nearest pick-up point. Example: Clients staying at the Ramada Granville will have to make their way to the GEC Suites to catch the shuttle bus. :

GEC SUITES
Ramada Granville

BEST WESTERN SANDS

All Hotels in the West End area

BLUE HORIZON

Listel
Barclay
Times Square
Greenbrier
Lord Stanley
Riviera
Robson Suites
Tropicana
Shangri-La

CENTURY PLAZA
Burrard Hotel

COAST COAL HARBOUR
Marriott Pinnacle
Pinnacle Harbourfront

COMFORT INN
HI Granville
Samesun Backpackers
Kitsilano B&Bs
FAIRMONT VANCOUVER

FAIRMONT WATERFRONT

PAN PACIFIC
Sea Bus (from North Vancouver)
Skytrain (Waterfront Station)
Cruise Ship Terminal (4)


ROSEDALE ON ROBSON
Hotel Blu
Westin Grand
SANDMAN VANCOUVER CITY CENTRE
YWCA
Georgian Court
Gastown / Chinatown Hotels

SANDMAN ON DAVIE

HI Burnaby Street

SHERATON WALL CENTRE

SUTTON PLACE

WESTIN BAYSHORE

Customers who are not staying at a designated transfer hotel can make their own way to one of these hotels where they will be picked up. Transfers from other hotels can be requested by the customer a few days prior to pick up but cannot be guaranteed.

2) In Downtown Halifax we offer transfers to / from the following hotels:

Atlantica
Delta Barrington
Delta Halifax
Cambridge Suites
Prince George Hotel
Lord Nelson
Marriott Courtyard
Marriott Harbourfront
Four Points Sheraton
Westin Grand Hotel

3) In Calgary we offer transfers to / from the following hotels:
 

Downtown
Delta Calgary Downtown
Fairmont Palliser
Holiday Inn
Hyatt Regency
Marriott (1 Street)
Ramada
Sandman City Centre
Sheraton
International Hotel
Westin
Best Western Plus
Airport
Acclaim
Best Western Freeport
Clique
Delta Airport
Homewood Suites Hampton Inn
Wingate by Windham
4 Points Sheraton
Best Western Port O'Call
Comfort Inn
Hilton Gardens
Lakeview Inn
Marriott at Terminal
Sandman Airport

4) Please note that we provide transfers from the Canada Place Cruise terminal only. Customers who arrive at Ballantyne Pier must make their own way to Canada Place.

Pick up:
Vehicles can be collected at our rental stations from Monday to Saturday between 8.30am and 3pm local time. (on Sundays at selected stations until 1pm) - Transfers are available until 1.00pm.

Please note that we do not allow pick-ups on the same day of arrival on an overseas flight. It is required that the clients stay at a hotel for the first night.

Drop Off:
Monday to Saturday (and Sunday for the Vancouver / Whitehorse locations), 08:30am to 12pm (noon), inspection ready. Sufficient time should be allowed for packing suitcases and cleaning vehicles. Rental extensions (late returns) must have prior approval from Fraserway RV Rentals.

Late returns are not allowed without Fraserway's permission. If the vehicle is returned late without Fraserway's permission, overtime hours are charged up to a maximum of 4 times the daily retail rate.

Hours of Operation:

Vancouver
Calgary
Edmonton
Whitehorse
Toronto
Halifax
Mon - Fri
8:30am
- 5pm
8:30am
- 5pm
8:30am
- 5pm
8:30am
- 5pm
8:30am
- 5pm
8:30am
- 5pm
Saturday ***
8:30am
- 4pm
8:30am
- 4pm
8:30am
- 4pm
8:30am
- 4pm
8:30am
- 4pm
8:30am
- 4pm
Sunday
9am - 3pm*
Closed
Closed
9am - 5pm**
Closed
Closed


  * The Vancouver station will be open on Sundays from 06 May - 30 September 2018
  ** The Whitehorse station will be open on Sundays from 27 May - 30 September 2018
  *** Saturdays between 01 November and 31 March on request
  - All stations are closed between 22 December and 2 January and on Public Holidays.

Canadian 2018 Public Holidays:

Date
Holiday
01 January
New Years Day
12 February
Family Day (British Columbia)
19 February
Family Day (Ontario and Alberta)
30 March
Good Friday
21 May
Victoria Day
01 + 02 July
Canada Day
06 August
Natal Day (Nova Scotia)
06 August
Civic Holiday (British Columbia)
03 September
Labour Day
08 October
Thanksgiving
11 November
Remembrance Day
25 December
Christmas Day
26 December
Boxing Day

 
Driver Licence Requirements:
A valid driver's licence from the country of residence is mandatory. Drivers must be 21 years or older, no maximum age limit. An international driver's license (IDP - see below) is recommended but is only valid in combination with the national driver's license.

Security Deposit:
A pre-authorization of a major credit card (Visa, MasterCard or American Express) is required while the vehicle is rented. This also applies to rentals which include CDW. Cash rentals are not allowed. In cases where the CDR is not purchased, Fraserway will block the full amount of the deductible ($7500) on the customer's credit card.

International Driving Permit:
The IDP is a special license which allows motorists to drive internationally, when accompanied by a valid driver’s license from their country. Fraserway does not require an IDP, but recommends renters having one in case they get stopped by the police.

Large Events:
The use of rental units for any large outdoor event may be subject to an additional deposit or surcharge. Vehicles for festivals and events must be explicitly requested at time of reservation. Example: for the Burning Man Festival a CAD $1,500 surcharge will apply. Failing to request at time of booking and travel without permission will result in a penalty of double the surcharge, void of all insurance coverage and responsibility for all costs involved (including, but not limited to, damage and cleaning).

Minimum Rental Period:
1 week minimum rental.

Early Return:
Fraserway RV Rentals will not pay any refunds for rentals returned prior to the arranged drop off date.

Express Check In:
The online Express Check-In feature reduces the waiting time at the counter. When information like name, address, driver’s license etc is submitted before the clients arrive at Fraserway, we will be able to speed up counter procedures resulting in less waiting time for our guests.

Fuel:
The vehicle has to be returned with a full tank of fuel. If the renter does not refuel, the renter agrees to pay for having the vehicle refueled at a rate of $3.00 per litre.

Groups:
Reservations for four or more vehicles traveling together are considered a group booking. We encourage groups to travel in non-peak periods and will provide an attractive quote if at least 2/3 of the time traveled is in non-peak periods. For groups with more than 20 participants, special coach transfer arrangements may have to be made. Cost for the coach transfer will be at the booking agent's expense.

Payments to the Depot:
Fraserway RV Rentals will accept the following methods of payment for additional charges paid directly by the renter:
Visa / MasterCard / American Express / Canadian dollars / Debit Card.

Vehicle Availability:
Every effort is made to ensure that the vehicle reserved will be available. However, if due to unavoidable circumstances the reserved vehicle is not available, Fraserway RV Rentals reserves the right to substitute that vehicle with a vehicle of equal or greater value. Subsequent expenses (additional ferry costs, gasoline, etc.) are the sole responsibility of the renter.

NOTE: In the event that the customer decides that the reserved vehicle model is too large, Fraserway may offer a smaller vehicle if available. Fraserway will not charge for the vehicle exchange however no refunds will be given for the price difference between categories.

Refund / Repairs:
All replacement parts or repairs in excess of CAD $50 require prior authorization from Fraserway RV. Please note that refunds can only be made upon presentation of a proper receipt. Malfunctions of the airconditioning systems, microwave ovens, radios and cruise controls are not considered breakdowns and no compensation for inconvenience will be given however if repairs on such appliances are done on the road by a customer, the repair cost will be refunded.

Suitcase Storage:
Fraserway RV Rentals offers free storage of luggage at owner's risk.

Trucks and Campers:
The camper may not be removed from the truck at any time. Insurance coverage is void for all damages incurred as a result of removing the camper from the truck.

Traffic Violations, Parking Fines and Toll Charges:
The renter of the vehicle is fully responsible for all toll charges and fines or other consequences resulting from violation of traffic regulations, parking orders or prohibitions, or any other laws or regulations, during the rental. As a courtesy, Fraserway will ensure that tickets and fines are paid in timely fashion if the renter provides the ticket and payment. For any tickets, fines or tolls that are processed after completion of the rental agreement, Fraserway reserves the right to charge an administration fee of up to CAD $25 in addition to the amount of the charges and/or fine and associated costs.

All fees will be charged to the renter's credit card and the renter will be notified by e-mail or mail. Customers are encouraged to inform Fraserway of any potential toll charges or fines upon drop off to avoid the administration fee.

Vehicle Cleaning:
All vehicles must be clean inside when returned. This includes kitchen, bathroom and living areas. A charge of CAD $50 per hour for cleaning will be applied for those vehicles returned in an unsatisfactory state. Vehicle holding tanks requiring dumping by Fraserway staff will result in a CAD $35 service charge. Outside washing is not required, unless the check-in procedure cannot be performed due to dirt on the vehicle. We recommend that Northern Travelers wash the vehicle prior to returning it to the rental station to avoid potential delays upon check-in.

Smoking is not allowed
in any of our vehicles. Fraserway reserves the right to charge an additional cleaning fee of CAD $250 if a vehicle returns smelling of smoke.


Smoking and Pets:
- Smoking is not permitted
- Pets may be allowed on request only basis, a charge of CAD $100 will apply.


Travel Restrictions:
- Travel into Mexico is prohibited
- Travel in Death Valley, California, is prohibited between 01 June and 31 August
- Non-public roads and off-road driving is prohibited at all times
- Fraserway does not allow the vehicle to be left unattended by renter in the cities of Montreal, Quebec, Ottawa and New York. Failure to do so will void the insurance coverage and make the renter liable in case of theft and/or damages.
- Travel to Newfoundland and Labrador is not recommended with C XLarge or A30 motorhomes.

Restrictions are in place for the following Northern roads:
  Yukon:
- * Canol Road (Hwy 6), North of Ross River - no insurance coverage
- * Aishihik Lake Road - no insurance coverage
- * Road between Dease Lake and Telegraph Creek - allowed with 4x4 trucks only
   
 Alaska:

- * Dalton Highway (Hwy 11), - Restriction in place between Coldfoot and Prudhoe Bay:
     (allowed with 4x4 trucks only between June 15th and Sep 15th )
- * McCarthy Road, between Chitina and McCarthy - no insurance coverage

Northern Travel:
Traveling to the Yukon, NWT, Nunavut Labrador, Newfoundland or Alaska (U.S.) is permitted when disclosed in advance. FRASERWAY will not deliver Van conversions, C Large, C XLarge, MH27-SW or A-30 motorhomes to the Yukon, Northwest Territories, Nunavut, Labrador, Newfoundland or Alaska in the case of accidents or breakdowns. We do not recommend travel to these areas with C-XLarge, A30 or MH27SW motorhomes.

Liability Coverage / Deductible Reducer and Waiver Agreements

1 - LIABILITY COVERAGE:
FRASERWAY maintains liability coverage on all its rental vehicles to a maximum of CAD $5,000,000.00 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by FRASERWAY have been followed. Premiums for this Basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance. Reduction and waiver agreements are subject to the express terms of this rental contract and are null and void if any of the terms of the rental agreement are breached.

2 - CDR - COLLISION DEDUCTIBLE REDUCTION AGREEMENT:
(Minimum charge of $175 will apply regardless of rental duration)

(Not available for rentals originating in Whitehorse between November 01 and March 31)
A collision deductible reducer is available for CAD $25 + tax per day to a maximum of CAD $750 per rental and provides the following benefits:

  • A) CDR reduces the renter's responsibility for damages from CAD $7,500.00 to CAD $750.00 per occurrence (exceptions are listed under clause #4);
    B) CDR will guarantee the renter a replacement vehicle when the renter's vehicle becomes undrivable due to damage, even if the renter is at fault (unless the damage is a direct result of negligence, misuse or violation of restrictions). The replacement vehicle will be delivered to a location agreed upon by FRASERWAY and the renter and will be dispatched within 24 hours from the time the renter notifies FRASERWAY that the renter's vehicle has become undrivable.

    Delivery will be limited to a province/state, which borders the province in which the renter took delivery of the renter's vehicle. FRASERWAY is not obliged to deliver van conversions, C-Large, C-XLarge, MH27-SW, or ALuxury motorhomes to the Yukon, Northwest Territories, Nunavut or Alaska. Any expenses for accommodation, food etc. are the renter's responsibility if the damage is the renter's fault;
  • C) Damages and deductibles are subject to applicable taxes;
  • D) In case the CDR is not purchased, Fraserway reserves the right to block the full deductible amount of $7,500 on the customer's credit card (VISA, MC or AMEX).
  • E) The following damages are covered under the CDR Reduction agreement (see exceptions under clause #4):
    - Motor vehicle accidents / Collision (including roof and underbody);
    - Hit and Run / Vandalism / Vehicle theft / Fire;
    - Damage due to break ins;
    - Tire damages;
    - Windshield damage;
    - General glass damage;
    - Impact with an animal;
    - Damages caused by back-up maneuvers;
    - Damages caused as a result of a natural disaster (hail, floods, storms);
    - Damages to the interior of the vehicle;
    - Replacement cost for lost keys or keys locked inside the vehicle.

3 - CDR – COLLISION DEDUCTIBLE WAIVER AGREEMENT:
(Minimum charge of $84 will apply regardless of rental duration)

(Not available for rentals originating in Whitehorse between November 01 and March 31)

CDW is available for CAD $12 per day. CDW reduces the renter's responsibility for damages covered by the CDR agreement from CAD $750 to ZERO. This agreement is available only in combination with the CDR agreement. The following damages are covered under CDW with $0.- (ZERO) deductible (exceptions are listed under clause #4):

  • Motor vehicle accidents / Collision (including roof and underbody);
  • Hit and Run / Vandalism / Vehicle theft / Fire;
  • Damage due to break ins;
  • Tire damages;
  • Windshield damage;
  • General glass damage;
  • Impact with an animal;
  • Damages caused by back-up maneuvers;
  • Damages caused as a result of a natural disaster (hail, floods, storms);
  • Damages to the interior of the vehicle;
  • Replacement cost for lost keys or keys locked inside the vehicle.

4 - EXCEPTIONS:
All coverage agreements including CDR and CDW are null and void in the event of the following occurrences:

  • Damage was caused as a result of negligence / willful damage;
  • Damage was caused as a result of people using the vehicle without permission (not registered on the rental agreement);
  • Failure to maintain proper fluid levels;
  • Damages caused by using the wrong fuel or wrong fluids;
  • Failure to maintain proper tire pressure;
  • Damage due to misuse of the brakes (overheating), transmission or any other parts of the power train;
  • Damage due to violation of restricted travel areas (see clause #21 in our terms & conditions);
  • Damages caused by ignoring height restrictions and other road signs;
  • Driving under the influence of alcohol, drugs and/or other substances;
  • Damages caused as a result of travelling on ice roads;
  • Damages caused as a result of the use of snow chains;
  • Result of vehicle malfunction or damage consequent of deliberate and/or willful damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.

Charges for towing or recovery of a vehicle not arranged through Roadside Assistance (Ford / Dodge / Chevrolet) are not covered under the CDR or CDW agreement unless the renter can prove that contact with Ford / Dodge / Chevrolet was established and service was declined.

Theft, loss or damage of personal property and personal injuries are the renter's responsibility.

5 - Security Deposit:
A damage deposit equal to the amount of the deductible ($7,500 or $750) is required at the time of departure, authorizing the amount on a major credit card (VISA, MC or AMEX).
In the event of an accident, FRASERWAY will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies FRASERWAY that the renter is not at fault, FRASERWAY agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.

6 - Exchange Rate Variations:
Fraserway cannot be held responsible for exchange rate variations while a security deposit is being held.

7 - Insurance Coverage Through a Third Party:
If the renter is covered for damages through a third party insurer, he/she agrees to pay Fraserway for all damages upon return. It is the renter's responsibility to re-claim the amount from his/her third party insurer, Fraserway will not claim the amount on the customer's behalf. It is the renter's responsibility to examine his/her own policy to ensure that all damages are covered.

8 - Reporting of Damages / Accidents:
Any damages and/or injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to Fraserway as soon as possible.

Right to Refuse Service:
Fraserway RV LP reserves the right to refuse service.

Seatbelts:
The number of passengers may not exceed the number of seatbelts while the vehicle is in motion.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation and Amendment Fees:
1st Amendment: Free, CAD $30 + tax per amendment thereafter

  • Up to 46 days prior to pick up: 20% of rental, minimum CAD $200
    31 to 45 days prior to pick up: 30% of rental, minimum CAD $600
    15 to 30 days prior to pick up: 90% of rental, minimum CAD $1,100
    0 to 14 days or less prior to pick up: 100% of rental charges
  • Day of pick up or No Show: 100% off rental charges
    PLUS: For one way rentals, CAD $300 is to be paid in addition to the above cancellation fees.

    All cancellation fees are subject to tax. Cancellation fees differ for group bookings.
    In the event of a date change, the new travel dates must fall within the same calendar year.
    Moving the rental date to the following calendar year will be treated as a cancellation and will be subject to fees.
    The cancellation fee applied will be based on the originally requested travel dates.
    Please note: Fraserway shall assume no liability whatsoever in the event a booking or rental is cancelled, rescheduled, changed, postponed or interrupted due to a fortuitous event, act of God, unforeseen occurrence or any other event that renders performance of the rental impracticable, illegal or impossible.
 
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© 2009 Motorhome and RV Hire - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663854
Office Address: Office 3, 128 Balcombe Road, Mentone, VIC 3194, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610