Britz 4X4 Rentals for Windhoek - Namibia
Rates valid: 01 November 2019 to 31 October 2020

Britz South Africa Depots
Cape Town  -  Johannesburg  -  Windhoek (Namibia) - Maun (Botswana)

All Costs Shown Below are in Namibian Dollars ($)
Rates are calculated per calendar day.

Windhoek 2019 / 2020 Season Rates Valid: 01 November 2019 to 31 October 2020
	MSEP 4WD Single Cab 2 berth Nissan 2.5L Petrol	MSE 4WD Single Cab 2 berth Nissan 2.5L Diesel	SE 4WD Single Cab 2 berth Toyota Hilux 2.4L Diesel	MTX 4WD Single Cab 2 berth Nissan 2.5L Diesel	MDE 4WD Double Cab 4 berth Nissan 2.5L Diesel
MID SEASON - 01 November - 31 December 2019
7 - 20 Days	$1150	$1265	$1410	$1540	$1600
21 - 27 Days	$1119	$1230	$1376	$1505	$1566
28 - 49 Days	$1088	$1196	$1341	$1471	$1531
LOW SEASON - 01 January - 30 June 2020
7 - 20 Days	$983	$1081	$1246	$1319	$1368
21 - 27 Days	$953	$1049	$1213	$1286	$1335
28 - 49 Days	$924	$1015	$1178	$1254	$1303
HIGH SEASON - 01 July - 31 October 2020
7 - 20 Days	$1845	$2030	$2231	$2254	$2340
21 - 27 Days	$1815	$1996	$2198	$2219	$2304
28 - 49 Days	$1783	$1960	$2161	$2184	$2270

Windhoek 2019 / 2020 Season Rates Valid: 01 November 2019 to 31 October 2020
	TX 4WD Single Cab 2 berth Toyota Trax 2.4L Luxury Diesel	DCE 4WD Double Cab 4 berth Toyota 2.4L Turbo Diesel	SLE 4WD Single Cab 2 berth Toyota Landcruiser 4.2L Diesel	NAVI 4WD Single Cab 2 berth Nissan / Toyota 2.4 2.5L Diesel	DLE 4WD Double Cab 2 berth Toyota Landcruiser 4.2L Diesel
MID SEASON - 01 November - 31 December 2019
7 - 20 Days	$1719	$1788	$2168	$1719	$2571
21 - 27 Days	$1683	$1753	$2133	$1683	$2538
28 - 49 Days	$1648	$1719	$2099	$1648	$2503
LOW SEASON - 01 January - 30 June 2020
7 - 20 Days	$1514	$1583	$1859	$1514	$2204
21 - 27 Days	$1479	$1548	$1826	$1479	$2170
28 - 49 Days	$1445	$1514	$1794	$1445	$2138
HIGH SEASON - 01 July - 31 October 2020
7 - 20 Days	$2491	$2586	$2873	$2491	$3388
21 - 27 Days	$2456	$2552	$2838	$2456	$3354
28 - 49 Days	$2423	$2519	$2804	$2423	$3320

 
Standard Rates Include:

• Unlimited kilometers
• VAT - Value Added Tax 15% in South Africa - 12% in Botswana and 15% in Namibia
• Standard Excess Insurance Cover R/N $45,000 / USD $3,462 excess
• Credit Card Fees
• Fold Out Maps (subject to availability)
• Airport / Hotel Transfers (Within 25 kms from primary depots)
• Living, Kitchen & Sleeping Equipment
• Emergency Assistance (08:00 - 22:00)
• 2 x drivers (third, fourth and fifth charged separately)
• Full water tank and gas bottle(s)

Standard Rates Exclude:

• Super Cover with a security deposit of R/N 3,000 / USD $231

Minimum Rental Duration and Costings:
Minimum rental period: 7 days. Vehicle rentals are calculated on a per calendar day basis, i.e. day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off. A Rental day is not calculated on a 24hr cycle.

Long Term Rental:
Hires over 50-74 days 5% Discount  (28 - 49 Day Rates)
Hires over 75-99 days 10% Discount  (28 - 49 Day Rates)
Hires over 100+ days 15% Discount  (28 - 49 Day Rates)

Primary Rental Locations:
South Africa: Cape Town & Johannesburg
Namibia: Windhoek
Botswana: Maun

Secondary Rental Locations:
South Africa - Durban, East London, Nelspruit, Port Elizabeth, George
Namibia - Swakopmund, Walvis Bay
Botswana - Gabarone, Kasane
Zambia - Livingstone
Zimbabwe - Victoria Falls, Harare
Mozambique - Maputo, Vilanculous

Office Hours:
Monday to Friday: 08:00 – 16:30 (last handover at 15:00, last return at 16:00)
Saturday:08:00 – 13:00 (last handover at 11:00, last return at 12:00)

After Hours Charges:
After Hour Surcharge applies at cost of R/N 500 / USD $38 per collection or return outside of normal office hours.

After hour operations are as follows:
Saturday: 13:00 – 16:00.
Sunday & Public Holidays: 0:800 - 16:00.

(Late returns will be charged on a per day basis).
All branches are closed 25 December (Christmas Day)

Vehicle Collection:
Vehicle handover can take approx. 2-3 hours, depending on the questions asked and client feedback. This involves a thorough explanation and demonstration of the vehicle and its equipment. Kindly note that signing the vehicle condition report is an acceptance of the condition of the vehicle. THRSA must be notified within the first 24 hours of collection (clutch damage within the first 3 days of collection) should the renter experience any glitches, problems, malfunctions or discomfort.

No consideration will be given to claims against such experiences, and no compensation or liability for lost time will be given, if issues are only reported on return of the vehicle. Rental days lost due to a vehicle that has been collected after the agreed date will not be credited.

Vehicle Return:
When returning the vehicle, please set aside an hour for the vehicle and equipment to be checked. Although we request that the vehicle be returned with a full fuel tank, as a courtesy to the next renter our representatives will take the vehicle to our refuelling station to ensure that the vehicle is full. Should top-ups be required, the fuel amount will be deducted from the renter’s nominated credit card.

Vehicles must be returned clean, in order for the vehicle check in to be done. Vehicles returned excessively dirty will be charged a cleaning fee of R/N $1,000 / USD $77. Any vehicles returned later than the agreed return date, or outside of normal office hours (without prior arrangement), will be charged at a full day’s rental per calendar day.

Fees - Mandatory Contract; Equipment; Additional Extras:
Extra equipment and fees per the below, are to be booked at time of reservation or can be requested on collection if required and subject to availability.

 
One Way Rental Fees: (in ZAR / NAM $)

Please Note:
* Locations within South Africa are charged at South African vehicle daily rates
* Locations outside South Africa are charged at Namibian vehicle daily rates
* All fees are once off, i.e Pick up at and drop off Maun R 6,500
* Excludes any border documentation that client needs to purchase at applicable border entry
* Delivery to locations other than a THR SA depot will not recieve vehicle with a full tank.

Licence and Minimum Age:
Drivers must confirm that they are above the age of 23 years and not over the age of 85 years upon the date of collection of the rental vehicle, and that any driver/s or authorized additional drivers have a valid EB or code 08 national or an ENGLISH international driver’s license for vehicles less than 350kg.

E Toll Policy:
The renter will also be liable for all eToll charges for the duration of the rental period for rentals departing and/or returning to our Johannesburg depot. The renter will be charged a fee of R/N$ 500 / USD $38 per rental agreement.

Liability Options:
THRSA offers 2 liability cover options, namely, Standard & Super Cover. This cover is NOT a personal liability cover, but cover for damage to our vehicles and/or 3rd party property. Details below:

Standard Cover:
This cover carries an excess of R/N$45,000 / US$3,462 which is applicable in the event of any accident or damage to either our vehicle or third party property. This excess of R/N$45,000 / US$3,462 is pre-authorised on the renter’s Visa or MasterCard credit card at the time of collection. Funds will only be deducted from this amount, should the renter return the vehicle and/or rd equipment in a damaged condition or for any 3 party damage. If no claims exist, this excess is released within 21-30 working days from date of return, by the renter’s financial institution. Standard liability cover does not include repair to or replacement of tyres and windscreens.

Super Cover:
A daily rate is charged per day as per your quotation/rental agreement detailed as CER2. This cover is a NO EXCESS cover and is applicable to the vehicle and third party property damage and includes the cost of replacing or repairing of windscreens, rims & tyres, radio theft and recovery costs.

A security deposit of R/N$3,000 / USD $231 is pre-authorised on the renter’s Visa or MasterCard credit card at the time of collection to ensure that the vehicle is returned to the agreed location, on the agreed date, in a clean condition and no items are lost or damaged. This security deposit is fully refunded within 21-30 working days, after date of return, should all the terms and conditions be adhered to.

Claims Handling Fee:
A handling fee of R/N$ 500 / USD $38 is charged in the event that any damage/accident to the rental vehicle is caused irrespective of the waiver cover option taken.

Accidents:
Single vehicle accidents are included in all liability cover options, except in the case of roll-overs. In case of damage to the vehicle rented, the following will apply:

The Incident:
All accidents must be reported to THRSA, and by law, to the Local Police within 24 hours. An AR (accident report) number from the police must be obtained at the time of reporting the incident. This proves that the accident has been registered. Failing to report accidents may void all liability cover and the Renter becomes fully liable for all costs. We advise that you take as many photographs of the accident scene and also obtain the third party details when applicable.

These can be recorded on the reverse side of the rental pack envelope supplied to you on collection. We also suggest you take a photograph of the driver’s licences of the persons involved. An accident report which is provided in the RENTAL PACK, must also be completed. These documents and records of evidence will be submitted to THRSA in order to process the incident.

The Vehicle:
The renter is responsible for the recovery of the damaged vehicle to the original rental branch depending on the liability cover option taken. A replacement vehicle will only be dispatched once payment of all damages / recovery costs to the first vehicle is made. THRSA reserves the right to withhold a replacement vehicle; this does not entitle the client to any refund or claims against THRSA.

If the renter requires a replacement vehicle to be delivered, charges will be levied according to the liability cover option taken on the rental. If the renter is not able/willing to take a replacement vehicle, no refunds for early termination of the contract will be considered. Should the renter continue with a replacement vehicle, this vehicle will be noted under the current rental contract and standard cover will be applicable.

This includes a new R/N$ 45,000 / USD $3,462 pre-authorisation on the nominated credit card. Super waiver cover is not available on a replacement vehicle. rd Should the applicable excess be charged, and should THRSA be successful in the reimbursement of that amount by the 3 party, this amount will be refunded to the renter. This process could take up to three years.

Exceptions & Conditions

Exclusions of all cover options:

The renter is fully liable for any damage to the THRSA vehicle or third party property if:

• Any terms of the rental contract is breached;
• Damages are sustained whilst the renter/driver is in violation of any traffic laws or ordinances;
• Damage to the vehicle is caused by careless, wilful or reckless driving. This includes:
  - Driving under the influence of alcohol or drugs
  - Driving on restricted or unrecognised roads
  - Driving over the road ordinance speed limits
  - Not adhering to the vehicle height restrictions;
• Related to water submersion or salt water damage:
  - A vehicle may not go through water higher than 30cm in depth;
• The vehicle was driven in a country in which written approval was not obtained from THRSA;
• Damage is incurred due to incorrect use of the hand brake;
• The damage is to the clutch (An allowance of up to three days after collection is given, in which time a faulty clutch can be reported. Thereafter, it is deemed as the renter’s responsibility). The customer is then liable for:
  - The cost of the clutch kit which is R/N$12,500 / USD $962 including VAT and installation;
• Roll-overs are not covered in any liability cover options. A roll over is defined as a vehicle sustaining all types of damage due to it not being on all 4 wheels;
• The incorrect fuel is pumped into the fuel tank and/or fuel in the water tank will incur a R/N$ 20,000 / USD $1,539 cost. THRSA advises that should this occur, the vehicle is to remain turned off and not started under any circumstances. This reduces the damage caused;
• Undercarriage damages by means of any and all damages including but not limited to the side sills, prop shaft, side shaft, front and rear diff and exhaust system.

The renter is responsible for any damages or accidents that THRSA has not been made aware of on the return of the vehicle. Please note the applicable charges will be charged to the nominated credit card.

THRSA is not responsible for any damage or theft to items of a personal nature. Travel and personal insurance is highly recommended.

Rules in respect of replacement vehicles (whether due to an accident or vehicle damage):
In the case of clutch or water damage the following is applicable:

The repairs and recovery (towing) costs of the vehicle is the responsibility of the renter. The following recovery / replacement rates will apply:
 - Within South Africa:  ZAR/N$ 6.00 / USD $0.46 per kilometre
 - Outside of South Africa:  ZAR/N$ 12.00 / USD $0.92 per kilometre

 - Should a replacement vehicle be required, THRSA will replace the vehicle within 24 hours in South Africa and 48 hours outside the South African borders.
 - A new pre-authorisation for the standard cover excess, will be blocked on the nominated Visa or MasterCard credit card for the replacement vehicle.

Air-Conditioning:
The air-conditioning supplied in the cabin of the vehicle, is designed to be used in South African weather conditions. In regions where the temperatures reach in excess of 30 degrees Celsius, or the humidity is higher than 60%, the unit may not work as effectively, however this is normal and does not constitute grounds to request a replacement or swop over vehicle. Whenever the vehicle is stationery, or idling for prolonged periods, the cabin air-conditioner must be switched off to prevent damage.

Dust Ingress:
Namibia and Botswana are predominantly arid desert regions and the majority of secondary routes travelled, are on dust or gravel roads. It is not possible to make vehicles dust-proof and therefore refunds or claims for any dust ingress of any nature, will not be considered.

Equipment:
All vehicles are supplied with equipment (unless otherwise agreed upon). Our liability cover options do not cover any equipment supplied with the vehicle. Any loss or damage to the equipment including items such as GPS, fridges, compressors, tents etc. will be charged to your credit card. Should any of your equipment malfunction during the rental period, THRSA is not liable to provide a replacement vehicle. Repairs can be made according to below Vehicle Repairs section.

Road Restrictions:
4x4 Equipped rental vehicles are allowed to be driven on public bitumen/tar roads or gravel roads as well as on public recognized 4x4 tracks in Botswana, Mozambique (Up to Vilanculous only), Namibia, South Africa, Zambia (up to Livingstone only) and Zimbabwe (up to Harare). Any locations north of the permitted locations are not allowed.

The company does not allow the rental vehicles to enter the following countries under any circumstances: Kenya, Angola, Malawi or Tanzania.

It is highly recommended to avoid driving before sunrise and after sunset.

The Company reserves its right in its sole discretion to restrict the use of the vehicle in certain areas where there is concern due to adverse road conditions, weather conditions and/or political unrest or any other condition.

Cross Border Documentation:
A once off cross border fee per vehicle per rental in the amount of NAM$ / ZAR 750 / USD $50 applies for cross border documentation into Botswana, Lesotho, Mozambique, Namibia, Zambia, Zimbabwe, South Africa and Swaziland. The vehicle documentation is for the vehicle cross border requirements ONLY. The company will not be liable for the arrangement or payment of visas, permits, third party insurances or road taxes applicable to the countries of entry. These are for the renter’s account and can be arranged prior to travel or at the borders of the applicable countries. All cross border applications are to be accompanied by a clear copy of the renter's passport & driver's license to be received seven days prior to collection.

Vehicle Repairs:
It is possible that during your rental, small repairs may be required due to the nature of the terrain. Repairs of up to R/N$ 1,000 / USD $77 may be affected without prior authorisation from THRSA and such repairs will be reimbursed, on the submission of a claim with original receipts attached. Amounts above R/N$ 1,000 / USD $77 will require verbal/telephonic approval from THRSA on-road assistance. (The numbers are provided in your rental pack). Should approval not be obtained the claim may be disputed.

Should a call-out fee be charged by a supplier to replace a tyre, approval must be obtained from your collection branch. Should permission be granted by THRSA for an overnight stay in a lodge, due to repairs, a maximum allowance of R/N$ 950 / USD $73 per night per vehicle is granted for a maximum of one night in South Africa, and two nights outside of South Africa. Should a replacement vehicle be required due to a mechanical fault not due to negligence, THRSA will replace the vehicle within 24 hours in South Africa and 48hrs outside of South Africa, at no extra cost to the renter.

Keys:
Rental vehicle keys and locks which are lost/damaged must be reported to the Company within 24 hours of the renter becoming aware thereof. The new key and lock set will be purchased from the manufacturer by the Company and cost of replacement and or fitting will be for the Renter’s account. If the key is locked inside the vehicle, the costs for the services of a reputable locksmith to retrieve the key will be for the Renter’s account. THRSA cannot be held liable for any time/days lost and/or accommodation or any other costs incurred, due to the replacement or recovery of keys.

Tyres:
The renter is responsible for the repairing of flat or punctured tyres. The company recommends a speed of 100km/h on tarred roads, and 60km/h on gravel/sealed or corrugated roads, and 40km/h in National Parks. Tyres get hot and pressures increase at higher speeds.

Tyres are then susceptible to damage especially on uneven surfaces. When replacing a tyre, the renter must ensure that it is a new tyre of the same brand, correct size and that it has a ply rating of 4mm or more. No reconditioned, second hand or re-treaded tyres are acceptable. The renter is required to check the tyre pressure at regular intervals. All tyres should be checked, including spares. The company’s minimum tread requirement is 4mm which is within the South African Road Ordinance limits of 3mm.

Tracking:
All company rental vehicles are fitted with SABS approved tracking devices. Tracking is monitored in all Southern Africa destinations as allowed by the company. The company reserves the right to repossess the rental vehicle at any time if it is found illegally parked, being used to violate the law or appears to be abandoned and if the renter is in breach of any terms or conditions of the rental agreement and the renter will be held responsible for the reasonable and necessary costs to have the rental vehicle returned to the possession company.

Infringements:
The renter is liable for all fines/penalties and/or administration fees levied by the local traffic laws and by the company in relation to the driver's use of the rental vehicle during the rental period. An administration fee of ZAR/N$ 250 / USD $19 will be charged for each infringement over and above the amount of the fine /penalty or infringement which will be charged to the credit card used on collection and a notification therefor will be sent to said credit card holder.

Taxes & Currency Fluctuations:
All charges include 15% VAT in South Africa, 12% VAT in Botswana and 15% VAT in Namibia. All rates are quoted in ZAR, N$ and US$. THRSA is not responsible for any currency fluctuations that may occur in any transaction. Terms and conditions are subject to change in accordance with changes in government taxes.

Change of Drop Off Location:
Any change to the agreed initial drop of location of the rental vehicle after signature of the agreement must be approved by the company, which discretion will be solely within the company. Should the company agree and consent to such a change a minimum charge of R/N $1,000 shall apply and be charged to the credit card.

Change of Vehicle - Substitutions:
If, for reasons beyond our control, the reserved vehicle is not available, The company reserves the right to substitute a comparable or superior vehicle at no extra cost to the renter. This shall not constitute a breach of contract and does not entitle the renter to any form of refund or claim against the company.

Multiple Rentals: - Minimum of 11 days per Country
As a franchisee of BRITZ, multiple Britz rentals can be combined to qualify for a longer term rental rate. South African, Australian and New Zealand rentals can be combined to qualify if travel is within a 12 month period. Only applicable for the third rental onward.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation Policy:
Cancellations are charged according to the below. Fees in percentage of total rental amount. Late collections and/or early returns do not qualify for rental refunds.

• If cancelled up to 25 days prior to pick-up  -  No Fee
• If cancelled from 24 to 7 days prior to pick-up  -  25% of Gross Rental Rates
• If cancelled from 7 to 1 day prior to pick-up  -  50% of Gross Rental
• If cancelled on day of pick up or No-Show  -  100% of Gross Rental

General:
Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of South Africa / Namibia or Botswana. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.

• Locations within South Africa are charged at South African daily rates.
• Locations outside South Africa (except Botswana) are charged at Namibia daily rates.
• Locations in Botswana are charged in US $ daily rates.
• Whilst including the same facilities, some 4x4 equipped vehicles may have different layouts and or equipment types to those shown. All measurements and volumes shown are approximate. The information provided is subject to change without notice.
• Towing is not permitted under any circumstances.
• The information provided is subject to change without notice.

All Rights Reserved:
Rates and terms and conditions of rental are subject to change.

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