One
Way Fees:
One-way
fees between rental locations within the USA are
allowed and will vary in cost from $350 to $750
depending on pick up location and routing.
Please
click here for One Way Fees for 01
November 2024 to 31 March 2025
Please
note: One-ways between the USA and
Canada are not permitted.
Taxes:
Tax is applicable on all charges. The pick up
location determines the tax amount as follows:
| Albuquerque |
7.5% |
New York * |
6.875% |
| Anchorage |
11% |
North Carolina (Charlotte) |
11% |
| Atlanta |
7% |
Orlando |
7.5% |
| Boston |
6.25% |
Philadelphia |
7% |
| Chicago |
11% |
Phoenix |
16.55% |
| Denver * |
10.75% |
Portland * |
17% |
| Fort
Lauderdale |
7% |
Salt
Lake City ** |
7.25% / 16.75% |
| Houston * |
15% |
San
Diego |
8% |
| Las
Vegas |
8.375% |
San
Francisco |
9.25% |
| Los Angeles |
9.50% |
Seattle * |
17.10% |
| Miami (North - South) |
6% - 7% |
Tampa |
8.5% |
| Minneapolis |
7.125% |
Tennessee (Nashville) |
9.25% |
| Montana |
0% |
Virginia |
10% |
| Newark / New Jersey * |
6.8757% |
Washington DC |
12% |
* Denver: Colorado Road Safety Fee - for Denver
Bookings only, USD $2 per day (Max of
$90 - must be paid locally).
* Houston:11.25% on rentals over 30 days
* Newark / New Jersey - New York City:
Plus USD $5 per day for up to 28 days
* Portland: No tax charged
on rentals over 30 days
* Seattle: 10.7% on rentals over 30 days
** Salt Lake City: 7.25% (all rental lengths, all rental sizes OR 16.75% (for C19 & T17 bookings 30 days or less) |
Flex
Rates:
Cruise
America's
Daily Rental
Rates are
know as
'Flex Rates'
. These
give you
the very
best available
price for
the motorhome
you want
to rent.
If you
book early
and there
are plenty
of motorhomes
available,
you will
pay a much
lower price.
If you
book closer
to departure
date or
book for
a high
demand
period
then the
rate will
be higher.
This is
a similar
system
to that
used by
airlines.
No mileage is included in the Flex rates. Choose
from the available mileage options above. Once
booked and confirmed, should you need to change,
the rate will be re-calculated using the most
current Flex rate and compared to the existing
flex rate. The higher rate will prevai. Changing
party size or adding pre-paid items does not
consitute a change. Flex rate valid for 35 days
and on day 36 a new Flex rate will apply.
American
Public Holidays:
Date |
Holiday |
| 28
November 2024 |
Thanksgiving
Day |
| 25
December 2024 |
Christmas
Day |
| 01
January 2025 |
New
Years Day |
| 04
March 2025 |
Mardi
Gras
(New Orleans / Baton Rouge only) |
| 20
April 2025 |
Easter
Sunday |
| 25-26
May 2025 |
Memorial
Day |
| 04
July 2025 |
Fourth of July |
| 31
Aug - 01 Sep 2025 |
Labor
Day |
| 27
November 2025 |
Thanksgiving
Day |
| 25
December 2025 |
Christmas
Day |
All Rental Centers are closed on Holidays and Sundays** when a Holiday falls on a Monday.
No departures or returns, whatever the circumstance can be scheduled on Holidays.
Arrival Day:
You
may reserve a vehicle departure on the same
day as your arrival in North America.
However, Cruise America/ Cruise Canada will
NOT be responsible for accommodating late arrivals
due to flight delays or delays related to clearing
US Customs, Passport Control or Baggage Claim.
Overnight stays in a hotel before departure
are therefore welcome, however, they are NOT mandatory. We have clients arriving
from time zones all over the world and we are
not aware of how many days they may already
be in North America prior to departure.
Vehicle Departure Time:
Beginning at 1:00 PM (13:00 hours). Actual departure time may vary depending on local circumstances. Early Bird departures begin at 9:00 AM (09:00 hours).
Travelers Assistance Support:
For concerns such as mechanical breakdowns, service problems, or holiday impairment, the client MUST call the (800) 334-4110 number . A call to the departure rental center is not recommended. Please note that availability of a toll-free number for Travelers Assistance on a 24-hour 7-day a week basis is unique to Cruise America. If the client calls Travelers Assistance they should have the Renter Assistance Guide in hand. The Travelers Assistance representative will refer to speciic pages within the guide.
Vehicle Return Time:
Beginning at 9:00 AM (09:00 hours) up to 11:00 AM (11:00 hours). With prepaid Early Bird Departure
Special, return times beginning at 9:00 AM (09:00 hours) up to 3:00 PM (15:00 hours) unless you are
returning on a Saturday. Please note Saturday times may vary, as some locations close earlier.
Return Day:
Since you need time for vehicle return and transfer to the airport, no morning or early afternoon flights should be scheduled.
Days Closed
All Rental Centers are closed on Sundays and Holidays. No departures, no exceptions please. No
returns, whatever the circumstance, can be scheduled on Sundays and Holidays.
Driver Requirements
Vehicles can only be operated by qualified drivers 21 years of age or older . All drivers must have a valid and
identifiable driver's license. A driver's license and foreign passport are required as identification and will be verified.
All drivers must be identified, authorized, and must sign the Rental Contract. There is no cost for additional drivers
and no 'under 25' surcharge.
Ferry Restrictions:
Ferry reservations can be dificult to manage
during high season. We recommend your clients
make
a reservation for at least a 30 foot vehicle
on the ferry, irrespective as to the size
of the motorhome
reserved, to avoid problems due to possible
upgrades.
Travel Restrictions:
Coverages
are invalid if problems occur in the following
areas and all recovery expenses are at your
own cost. Violations of these restrictions
void damage waivers and the client will be
held liable for all vehicle damages including
to tires, towing charges and other related
expenses as a result of a break down associated
with operating in these areas. Clients should
consult the Renter Assistance Guide and the
departure location personnel for complete
information on travel restrictions and local
circumstances at the time they collect their
motorhome.
Alaska & Yukon and Northwest Territories & Newfoundland:
Travel on all public and/or numbered roads is permitted. Travel on non-public roads, unpaved back roads, trails and the like commonly called logging roads or on any surface subjecting the vehicle to unreasonable damage or road hazard is prohibited. Clients may receive further information from Cruise America regarding seasonal travel restrictions as well. We reserve the right to restrict travel, dependent on current road conditions.
See further information here (157K PDF)
Death Valley:
Vehicles may be operated with EXTREME CARE in Death Valley and other desert areas during the months
of July and August. In Summer, clients visit these areas at their own risk and Cruise America will not be held
responsible for extraordinary vehicle recovery and other charges. During certain periods these areas are not
habitable and could pose a danger to the driver and passengers.
Manhattan, New York
City:
Due to restrictions on vehicle heights, propane
gas and parking, vehicles with propane
are not permitted in Manhattan and are
not permitted to travel through any underground
or underwater tunnels.
Mexico:
The client is strictly forbidden to take Cruise America vehicles across the US border to Mexico.
Winter
Warning:
Vehicle
operating
systems
are
not fully operable during subfreezing temperatures.
Check the Renter Assistance Guide for winter
operations but be aware that in Canada and northern
US cities vehicles are likely to have anti-freeze
in holding tanks meaning that vehicle water facilities
will not be available to you. Click here for more information 34kb PDF
