El
Monte Motorhome Hire USA
Frequently Asked Questions
Click
here for Vehicle Index Page
Q. What is the minimum
age for rental:
A. 21 years is the minimum age
and the driver must be in possession of valid id (passport,
licence)
Q.How many drivers
are included:
A. Additional
drivers are permitted free of charge.
Q.When are the
depots open:
A. Most
depots are open 7 days a week. Mon – Sat : 08:00 – 17:00.
Sun : 08:00 – 16:00. /
Pick up takes place after 13:00 (with the latest pickup being
one hour before close.) Drop off take place between 08:00 – 11:00.
Q. Minimum rental:
A. 7 nights. 10 nights for Unlimited
Miles and 12 nights for the All Inclusive Pack.
Q. Do I need to
leave a security deposit:
A. A
USD $1,500 security deposit is required at the time of departure.
We require that the deposit be guaranteed by a major non-debit
credit card such as Visa, MasterCard or American Express with
sufficient credit balance to cover this amount. The security
deposit is not charged on the customer’s credit card on pick
up, but rather the amount is on ‘hold’. Upon return provided
that the rental vehicle is returned clean inside, undamaged
and on time this ‘hold’ is removed.
Q. Can I bring my
pets:
A. Pets are allowed. Client is responsible for all damage and may be surcharged for special cleaning.
Q. Can I tow anything
or store things on the roof:
A. No.
The Motorhomes are not equipped for towing or for carrying
things on the roof.