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El Monte Motorhome Hire USA
Frequently Asked Questions

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Q. What is the minimum age for rental:
A. 21 years is the minimum age and the driver must be in possession of valid id (passport, licence)

Q.How many drivers are included:
A. Additional drivers are permitted free of charge.

Q.When are the depots open:
A. Most depots are open 7 days a week. Mon – Sat : 08:00 – 17:00. Sun : 08:00 – 16:00. / Pick up takes place after 13:00 (with the latest pickup being one hour before close.) Drop off take place between 08:00 – 11:00.

Q. Minimum rental:
A. 7 nights. 10 nights for Unlimited Miles and 12 nights for the All Inclusive Pack.

Q. Do I need to leave a security deposit:
A. A USD $1,500 security deposit is required at the time of departure. We require that the deposit be guaranteed by a major non-debit credit card such as Visa, MasterCard or American Express with sufficient credit balance to cover this amount. The security deposit is not charged on the customer’s credit card on pick up, but rather the amount is on ‘hold’. Upon return provided that the rental vehicle is returned clean inside, undamaged and on time this ‘hold’ is removed.

Q. Can I bring my pets:
A. Pets are allowed. Client is responsible for all damage and may be surcharged for special cleaning.

Q. Can I tow anything or store things on the roof:
A. No. The Motorhomes are not equipped for towing or for carrying things on the roof.

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© 2009 Motorhome and RV Hire - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663854
Office Address: By appointment at 28 Bear Street, Mordialloc, VIC 3195, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610