Maui South Africa Motorhome Rental, Cape Town - Johannesburg 2014 / 2025 Rates, Campervan Hire in South Africa

Maui Motorhome Hire in Cape Town / Johannesburg
Rates valid: 01 November 2024 to 31 October 2025

Long Term Discounts
50 to 74 Days - 5% Discount (on 28 - 49 Day Rate)
75 - 99 Days - 10% Discount (on 28 - 49 Day Rate)
Hires over 100 Days - 15% Discount (on 28 - 49 Day Rate)

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All Costs Shown Below are in South African Rand
Rates are calculated per calendar day.

Minimum Rental Duration and Costings:
When collecting from Johannesburg, Cape Town, Knysna, Windhoek, Maun and Kasane direct
- Maui Motorhomes and Britz Equipped 4x4s:
   • Minimum rental period – 3 days
   • Rentals for 3 to 4 days will include 300 kilometres free per day.
   • Rentals for 5 days and more will include unlimited kilometres.
- Britz Un-Equipped 4x4s and SUVs
    • Minimum rental period – 3 days, including unlimited kilometres

Maui Motorhome rentals are only permitted in South Africa and Namibia
Maui Motorhomes are only permitted to enter Namibia on request and subject to certain conditions

• 10 days for all vehicles when collecting from a secondary location (Durban, Port Elizabeth, East London, George, Nelspruit, Gaborone, Swakopmund, Walvis Bay).
• 15 days for all vehicles when collecting from additional locations (Maui vehicles not included outside of South Africa / Namibia)
- Mozambique: Maputo, Vilanculous

Duration and Costing
• Vehicle rentals are calculated on a per calendar day basis, i.e., day of pick-up or drop off is always counted as a full day irrespective of what time it is collected or dropped off. A Rental day is not calculated on a 24hr cycle.

Long Term Rental Discounts:
Hires of 50 - 74 days 5% Discount (on 28 - 49 Day Rate)
Hires of 75 - 99 days 10% Discount (on 28 - 49 Day Rate)
Hires over 100+ days 15% Discount (on 28 - 49 Day Rate)

Primary Rental Locations:
South Africa: Cape Town & Johannesburg
Namibia: Windhoek

Secondary Rental Locations:
South Africa - Durban, East London, George, Nelspruit, Port Elizabeth
Namibia - Swakopmund, Walvis Bay
(Minimum rental of 10 days)

Office Hours:
Monday to Friday: 08:00 – 17:00 (last handover at 16:00, last return at 16:00)
Saturday:08:00 – 14:00 (last handover at 13:00, last return at 13:00)

After Hours Charges:
After Hour Surcharge applies at cost of R/N$ 550 / USD $31 per collection or return outside of normal office hours.

After hour operations are as follows:
Saturday: 13:00 – 16:00.
Sunday & Public Holidays: 08:00 - 16:00.

(Any returns after the above time frames will be charged a full daily rental rate, on a per day basis.)

All branches are closed 25 December (Christmas Day)

Vehicle Collection:
Vehicle handover can take approx. 2-3 hours for equipped vehicles and 15-20 minutes un-equipped vehicles, depending on the questions asked and client feedback. This involves a thorough explanation and demonstration of the vehicle and its equipment where relevant. Kindly note that signing the vehicle condition report is an acceptance of the condition of the vehicle. THRSA must be notified within the first 24 hours of collection should the renter experience any glitches, problems, malfunctions or discomfort (clutch damage within the first 3 days of collection).

No consideration will be given to claims against such experiences, and no compensation or liability for lost time will be given, if issues are only reported on return of the vehicle. Rental days lost due to a vehicle that has been collected after the agreed date will not be credited. An afterhours fee of ZAR/N$ 550 shall be charged on public holidays and Sundays.

Please note - Payment of Rental Charges:
In the event that a credit card is used as a method of payment, the holder of such a credit card must be present when collecting the rental vehicle. The company will not hand over any rental vehicle in terms of the rental agreement should the credit card holder not be present at the handover of the rental vehicle. The company will not accept liability for any losses or consequential losses as a result of the credit card holder not being present at the handing over of the rental vehicle.

Vehicle Return:
When returning the vehicle, please set aside one hour for the vehicle and equipment to be checked on equipped vehicles and motorhomes and 10-15 minutes on unequipped vehicles. Although we request that the vehicle be returned with a full fuel tank, as a courtesy to the next renter our representatives will take the vehicle to our refuelling station to ensure that the vehicle is full. Should top-ups be required, the fuel amount will be deducted from the renter’s nominated credit card. Vehicles must be returned clean (interior, exterior and equipment), in order for the vehicle check in to be done.

Vehicles returned excessively dirty will be charged a cleaning fee of ZAR/N$ 1,500. Toilet cassette in the motorhomes must be emptied and cleaned or a cleaning fee of ZAR/N$ 1,500 will be charged. Any vehicles returned later than the agreed return date, or outside of normal office hours (without prior arrangement), will be charged a full day’s rental per calendar day. Rental days lost due to the vehicle being returned before the agreed return date will not be credited.

- The company reserves the right to charge for fuel on vehicles that are not returned full, a 3-litre allowance for vehicle movement will be given.

- The company reserves the right to charge a cleaning fee of ZAR/N $ 1,500 in the event that the rental vehicle is returned in an extremely dirty condition. The company at its sole discretion reserves the right to determine whether a vehicle is extremely dirty in a true and fair manner. An extremely dirty rental vehicle will include but not limited to when the rental vehicle/s possible damages cannot be assessed properly.

- The renter knows and understands that no smoking in the rental vehicles is allowed, and that a fee of R/N$ 3,500 will be charged to remove any fumes or smells and/or burn marks on the interior of vehicle caused by smoking in the rental vehicle.

Mandatory Items - Optional Extras - Fees:
Mandatory items & Optional extras and fees per the below, are to be booked at time of reservation or can be requested on collection if required and subject to availability.

Please Note:
* Locations within South Africa are charged at South African vehicle daily rates.
* Locations outside South Africa are charged at Namibian vehicle daily rates.
* Fees are calculated based on the pick up and return locations (pick up in rows and returns in columns).
* These charges are a once one off fee e.g Johannesburg to Durban = R5500 or Swakopmund to Livingstone = R9800.
* These rates include legislated VAT. Terms and conditions of hire apply.
* Although unlikely, one way fees are subject to change with reasonable notice, depending on external factors beyond our control.

Licence:
A valid B/EB or code 08 national or an international driver’s licence in ENGLISH for vehicles less than 3500kg, is required.

Minimum Age:
The minimum age permitted to rent is 25 years. No maximum age will be applied. A once off surcharge of ZAR/N$ 1500 for any drivers under the age of 25 years old with a minimum age of 23 that has had a license for a minimum of 3 years.

Liability Options:
THRSA offers 3 liability cover options namely: Standard, LLR1 (Loss Liability Reduction) and Super Cover/LLR2 (Loss Liability Reduction). These options are NOT a personal liability cover, but cover for damage to Maui / Britz vehicles and/or 3rd party property. Details below: (These liability options do not cover equipment, fridge, rooftop tents or awnings. Details below: (Inclusions & Exclusions information here)

Option 1 - Standard Cover:
This cover carries the highest liability (R/N$ 55,000) which is applicable in the event of any accident, theft or damage to either our vehicle or third-party property. A higher value is pre-authorised on the renter’s Visa or MasterCard credit card at the time of collection. Funds will only be deducted from this amount, should the renter return the vehicle and/or equipment in a damaged condition or for any 3rd party damage. If no claims exist, this amount is released within 21-30 working days from date of return, by the renter’s financial institution. Standard liability cover does not include repair to or replacement of tyres, rims and windscreens/glass.

Option 2 - LLR1 (Loss Liability Reduction):
A daily rate of R/N$ 275 is charged per day as per your quotation/rental agreement detailed as LLR1 (Loss Liability Reduction) waiver. This waiver reduces your liability to R/N$ 27,500 and is applicable to the vehicle and third-party property damage and includes the cost of replacing or repairing of 1 x windscreen/glass, 1x rim and 1 x tyre (Used tyres will only be covered up to 50% of the used price), refer to clause 8. Accidents for exclusions.

A security deposit of R/N$ 27,500 is pre-authorised on the renter’s Visa or MasterCard credit card at the time of collection. Funds will only be deducted from this amount, should the renter return the vehicle and/or equipment in a damaged condition or for any 3rd party damage. If no claims exist, this liability is released within 21-30 working days from date of return, by the renter’s financial institution.

The vehicle is to be returned to the agreed location, on the agreed date, in a clean condition and no items or equipment are lost or damaged. The security deposit is fully refunded within 21-30 working days, after date of return, should all the terms and conditions be adhered to. (This cover excludes loose equipment, fridge, rooftop tents and awnings).

Option 3 - Super Cover / LLR2 (Loss Liability Reduction):
A daily rate of R/N$ 440 is charged per day as per your quotation/rental agreement detailed as Super Cover/LLR2 (Loss Liability Reduction). This cover is a NO LIABILITY cover and is applicable to the vehicle and third-party property damage and includes the cost of replacing or repairing of windscreens, rims & tyres, radio theft and recovery costs, refer to clause 8.

Accidents for exclusions Tyres are limited as follows:
• Rentals up to 14 days: 2 x Tyres Max.
• Rentals 15 days and Over: 4 x Tyres Max.
• Used tyres will only be covered up to 50% of the used purchase price.
Windscreens limited to 2 (two) per rental.

A security deposit of R/N$ 5,500 is pre-authorised on the renter’s Visa or MasterCard credit card at the time of collection to ensure that the vehicle is returned to the agreed location, on the agreed date, in a clean condition and no items or equipment are lost or damaged. The security deposit is fully refunded within 21-30 working days, after date of return, should all the terms and conditions be adhered to. (This cover excludes loose equipment, fridge, rooftop tents and awnings) to.

Claims Handling Fee:
A handling fee of Z/N$ 1,500 is charged on all damage/accident claims irrespective of the liability cover option taken.

Accidents:
Single vehicle accidents are included in all liability cover options, except in the case of roll-overs. In case of damage to the vehicle rented, the following will apply:

The Incident:
All accidents must be reported to THRSA (THRSA Call Assist +27 11 230 5137 / +27 84 250 4937), and by law, to the Local Police within 24 hours. An AR (accident report) number from the police must be obtained at the time of reporting the incident. This proves that the accident has been registered. Failing to report accidents may void all liability cover and the renter becomes fully liable for all costs. We advise that you take as many photographs of the accident scene and also obtain the third party details when applicable.

These can be recorded on the reverse side of the rental pack envelope supplied to you on collection. We also suggest that you take a photograph of the driver’s licences of the persons involved and of the license disc displayed on the windscreen of the 3rd party vehicle. An accident report which is provided in the RENTAL PACK, must also be completed. These documents and records of evidence will be submitted to THRSA in order to process the incident.

The Vehicle:
The renter is responsible for the recovery of the damaged vehicle to the original rental branch depending on the liability cover option taken. A replacement vehicle will only be dispatched once payment of all damages / recovery costs to the first vehicle is made, if applicable. THRSA reserves the right to withhold a replacement vehicle; this does not entitle the client to any claims against THRSA.

If the renter requires a replacement vehicle to be delivered, charges will be levied if applicable, according to the liability cover option taken on the rental.

If the renter is not granted a replacement vehicle, no refunds for early termination of the contract will be considered.

Should the renter continue with a replacement vehicle, this vehicle will be noted under the current rental contract and standard cover will be applicable. This includes a new standard cover liability deposit R/N$ 55,000 / pre-authorisation on the nominated credit card. LLR1(Loss Liability Reduction) or Super Cover / LLR2 (Loss Liability Reduction) is not available on a replacement vehicle. (Irrespective of which party is at fault).

Exceptions & Conditions

THRSA is not responsible for any damage or theft to items of personal nature. Travel and personal insurance is highly recommended.

The renter is fully liable for any damage to the THRSA vehicle or third party property if:

The renter is responsible for any damages or accidents that THRSA has not been made aware of on the return of the vehicle. Please note the applicable charges will be charged to the nominated credit card.

Rules in respect of replacement vehicles (whether due to an accident or vehicle damage):

In the case of clutch or water damage the following is applicable:

The repairs and recovery (towing) costs of the vehicle is the responsibility of the renter. The following recovery / replacement rates will apply irrespective of your cover option taken:
- Within South Africa: ZAR/N$ 8.00 per kilometre
- Outside of South Africa: ZAR/N$ 15.00 per kilometre

- Should a replacement vehicle be required, THRSA will replace the vehicle within 24 hours in South Africa and 48 hours in Namibia, Botswana and other approved borders outside of South Africa (Accessibility dependant).
- Should the renter continue with a replacement vehicle, this vehicle will be noted under the current rental contract and standard cover will be applicable. This includes a new standard cover liability deposit (as per Annexure 2) pre-authorisation on the nominated credit card. LLR1 (Loss Liability Reduction) or Super cover / LLR2 (Loss Liability Reduction) is not available on a replacement vehicle. (Irrespective of which party is at fault).

Air-Conditioning:
The air-cooling system in the cabin and rear of the vehicle (Motorhomes), is designed to be used in South African weather conditions. In regions where the temperatures reach in excess of 28 degrees Celsius, the unit may not work as effectively. This is normal and does not constitute grounds to request a replacement vehicle. Whenever the vehicle is stationery, or idling for prolonged periods, the cabin air-cooling system must be switched off to prevent damage.

The air-cooling system in the living area of the motorhomes only works when it is plugged into a 220v power supply. This power supply can be found at most camp sites. The vehicle is supplied with an extension cord, which is plugged into the camp site power box, and then plugged into the motorhome in the socket labelled POWER INLET.

Dust Ingress:
It is not possible to make vehicles dust-proof and therefore refunds or claims for any dust ingress of any nature, will not be considered.

Payment:
THRSA does not accept cash for payments or deposits.
Rental payment: THRSA accepts valid Visa, MasterCard, Diners or American Express credit cards, debit cards, EFT / bank transfer payments.
Security deposit: THRSA accepts valid Visa, MasterCard, Diners and American Express credit cards as well as debit cards for security deposits, liability cover or any applicable charges.

Processing refunds to international debit cards are subject to transactional fees. The holder of the credit card needs to be present at vehicle collection in order for the transaction to be processed. THRSA is not responsible for any currency fluctuations that may occur in any transactions. FULL PAYMENT must be received 14 working days prior to date of collection. **

We require full payment 30 days prior to date of collection for the following: **
• All special events.
• Bulk bookings – defined as bookings for groups of 10 vehicles or more.
• Exceptions will be applied to tour groups where specific arrangements will be made.

** THRSA reserves the right to amend our policy from time to time depending on demand for specific events, including but not limited to nonrefundable deposits.

Equipment:
All Maui Motorhomes and Britz 4x4 Equipped vehicles are supplied with equipment (unless otherwise agreed upon). Our liability cover options do not cover any equipment supplied with the vehicle. Any loss or damage to the equipment including items such as GPS, baby seats, awnings, steps etc. will be charged to your credit card. Should any of your equipment malfunction during the rental period, THRSA is not liable to provide a replacement vehicle. Repairs can be made according to clause 24 of this document, titled Vehicle Repairs.

Road Restrictions:
Motorhomes can only be driven on sealed/tarred, bitumen and gravel roads in SOUTH AFRICA, ESWATINI (SWAZILAND) and LESOTHO.

THRSA will allow Motorhomes to travel into Namibia with a once-off surcharge fee of R/N$ 5000.

Motorhomes can only be driven on sealed/tarred roads in Namibia (Motorhomes can only be driven on gravel roads in order to reach your campsites). Tyres, rims, windscreens and glass will not be covered on Motorhomes in Namibia, irrespective of waiver option taken.

4x4 Equipped vehicles are allowed to be driven on public bitumen/tar roads or gravel roads as well as on public recognized 4x4 tracks in Botswana, Mozambique (Up to Vilanculos only), Namibia (THRSA does not allow dune driving with their vehicles), South Africa, Zambia (up to Livingstone only) and Zimbabwe (up to Harare).

THRSA does not allow our vehicles to enter the following countries under any circumstances: Kenya, Angola, Malawi or Tanzania. Any locations north of the permitted locations are not allowed.

For your own safety - It is highly recommended to avoid driving before sunrise and after sunset.

Location Fee:
For all rentals departing and/or returning within South Africa will be charged a fee of ZAR/N$ 250 per rental agreement. This fee will be included in your quotation when applicable. (This includes secondary depots deliveries and/or returns)

Cross Border Documentation:
A once off cross border fee per vehicle per rental of R/N$ 1,000 applies for cross border documentation into Lesotho, Namibia and eSwatini (Swaziland). The vehicle documentation is for the vehicle cross border requirements ONLY. THRSA is not liable for the arrangement or payment of visas, permits, third party insurances or road taxes applicable to the countries of entry. These are for the renter’s account and can be arranged prior to travel or at the borders of the applicable countries. All cross border applications are to be accompanied by a clear copy of the renter’s passport & driver’s license to be received seven days prior to collection. (Please note THRSA cannot be held liable for any time delays regarding border documentation, costs and crossings).

Vehicle Repairs:
It is possible that during your rental, small repairs may be required due to the nature of the terrain. Repairs of up to R/N$ 1,500 may be affected without prior authorisation from THRSA and such repairs will be reimbursed, on the submission of a claim with original receipts attached. Amounts above R/N$ 1,500 will require verbal/telephonic approval from THRSA on-road assistance, where a ticket will be logged on our ticketing system for reference when submitting your claim. (The numbers are provided in your rental pack). Should approval not be obtained the claim may be disputed.

Should a call-out fee be charged by a supplier to replace a tyre, approval must be obtained from THRSA road side assist. Should permission be granted by THRSA for an overnight stay in a lodge, due to repairs, a maximum allowance of R/N$ 1500 per night per vehicle is granted for a maximum of one night in South Africa, and two nights outside of South Africa – (Namibia & Botswana)

The original receipts must be submitted to your return branch when claiming against your LLR1 (Loss Liability Reduction) or Super Cover/LLR2 (Loss Liability Reduction), where a once off admin fee of R/N$ 1500 will be levied for this claim.

Should a replacement vehicle be required due to a mechanical fault not due to negligence, THRSA will replace the vehicle within 24 hours in South Africa and 48 hours outside of South Africa, at no extra cost to the renter.

Keys:
THRSA Call Assist must be informed of keys lost or locked inside a vehicle. The replacement or recovery of keys is for the renter’s account. THRSA cannot be held liable for any accommodation, time/days and/or personal items lost or any other costs incurred, due to the replacement or recovery of keys. (It is the renter’s responsibility to safe guard the vehicle while the keys are being replaced).

Tyres:
The renter is responsible for the repairing of flat or punctured tyres. The driver should not exceed the road traffic ordinance. For your safety, THRSA recommends a maximum speed of 120km/h on tarred roads, and 60km/h on gravel/sealed or corrugated roads, and 40km/h in National Parks. Tyres get hot and pressures increase at higher speeds. Tyres are then susceptible to damage especially on uneven surfaces.

When replacing a tyre, please ensure that it is a new tyre of the same brand, size and that is has a ply rating of 4mm or more. Reconditioned, second hand or re-treaded tyres are NOT acceptable. The renter is required to check the tyre pressure when the tyres are cold (i.e. not after travelling for more than 10km), at regular intervals. All tyres should be checked, including spares. The company’s minimum tread requirement is 4mm which is within the South African Road Ordinance limits of 4mm.

Tracking:
All THRSA vehicles are fitted with tracking devices. Tracking is monitored in all Southern Africa destinations as allowed by THRSA. THRSA reserves the right to repossess the rental vehicle at any time if it is found illegally parked, being used to violate the law or appears to be abandoned and/or continuously exceeds the maximum speed limit of 120km per hour. If the renter is in breach of any terms or conditions of the rental agreement.

Please note: The tracking devices fitted into our vehicles are not used for emergency or safety purposes.

Infringements:
The renter is liable for all fines and penalties incurred during the rental period plus an administration fee of R/N$ 300 for each infringement or penalty notice that has been redirected by THRSA to the renter.

Fire Extinguishers – A fire extinguisher may only be used in the event of a fire within the vehicle, fire extinguishers used for any other purpose/where the seal is broken a R/N$ 500 will be levied.

Taxes & Currency Fluctuations:
All charges include 15% VAT in South Africa and Namibia, 14% VAT in Botswana. THRSA is not responsible for any currency fluctuations that may occur in any transaction. Terms and conditions are subject to change in accordance with changes in government taxes.

Change of Vehicle - Substitutions:
If, for reasons beyond our control, the reserved vehicle is not available, THRSA reserves the right to substitute a larger or superior vehicle at no extra cost to the renter. This shall not constitute a breach of contract and does not entitle the renter to any form of refund or claim against THRSA. (For example where a 4 berth motorhome is substituted with a 6 berth motorhome, this is not construed as a breach).

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation Policy:
Cancellations are charged according to the below. Fees in percentage of total rental amount. Late collections or early returns are nonrefundable.

• Cancellation 31 days or longer before collection : No cancellation fee
• Cancellation 30 days before collection : 25% cancellation fee.
• Cancellation 8 to 29 days before collection : 50% cancellation fee.
• Cancellation 7 days before collection / No-Show : 100% cancellation fee.

General:
Any claims or legal action in connection with the provision of our services to the client will be governed by the laws of South Africa. Any claim or legal action against the suppliers is likely to be subject to the terms and conditions of our contract with them.
• Locations within South Africa are charged at South African vehicle daily rates.
• Whilst including the same facilities, some motorhomes may have different layouts and or equipment types to those shown. All measurements and volumes shown are approximate.
• Towing is not permitted under any circumstances.
• The information provided is subject to change without notice.