Mighty Campers Hire in New Zealand
2017 - 2018 Season
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Mighty Campers
New Zealand Depots
Auckland Airport - Christchurch - Queenstown
2017
- 2018 Flex Rates
Valid
from 01 April
2017 - 31 March
2018
Flex Rates give you the very best available price
for the motorhome you want to rent. If you book early
and there are plenty of motorhomes available, you
will pay a much lower price. If you book closer to
departure date or book for a high demand period then
the rate will be higher.
However, once booked, should you need to amend the
dates, the prevailing rates will apply. We get advised
of new flex rates each week. Therefore each quote
only valid until the end of each week.
Please Contact us for this weeks Great Flex Rates
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Rates are calculated per calendar day.
The flex rate for the entire duration of the rental is determined by the date of pick-up, location and date of booking. The daily rate will not change within one booking.
Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to pick-up (days are being added on at the end of the rental with no change to the original pick up date), or the bonus pack is being added to or removed from the booking, the original flex rate, which applied at the time of the original booking, will apply.
Standard Rate Includes:
- Unlimited kilometres
- 15% GST*
- Kitchen equipment
- General equipment
Rental Duration:
- Minimum and maximum rental periods apply and are subject to change.
- Late pick-up or early return of vehicle does not entitle the hirer to any refund of the unused portion of the rental.
- Mighty pick up is a self-service process and requires the hirer to have completed Self Check-In online or in the branch. If additional service is required from a Mighty staff member, a fee of $50 may apply.
- If a hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from Mighty (call 0800 422 267). The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit card over the telephone on confirmation of the rental extension. The rate charged may not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of NZ $150 in addition to the daily rate.
Delivery and Return:
The hirer acknowledges having received the Vehicle in a clean condition, with a full fuel tank and a full bottle of gas (if applicable).
Mighty reserves the right to charge the hirer a cleaning fee in the amount of NZ$250 if the Vehicle is not returned in a clean condition (at Mighty's sole discretion acting reasonably). This includes smoking related cleaning, as smoking is not permitted at any time in the Vehicle or animal related cleaning as animals are not permitted in the Vehicle (with the exception of registered guide dogs).
The toilet and wastewater tank (if applicable) must be emptied prior to the return of the Vehicle, or an additional NZ$125 soiling fee will be charged to the hirer.
Branch Locations:
- Auckland Airport
- Chrisrchurch
- Queenstown
Branch Hours:
All Vehicles must be collected from, and returned to, a Mighty branch. Mighty Branches are open 7 days per week, 8:00am to 4:30pm. Customers must allow adequate time to complete the required paperwork when collecting or returning your Vehicle.
Branches are closed Christmas Day (25 December).
NZ $50 surcharge will apply to all rentals picked up and/or dropped off on the following National public holidays;
- Good Friday (14 April 2017)
- Easter Monday (17 April 2017)
- ANZAC Day (25th April 2017)
- Queen's Birthday (5th June 2017)
- Labour Day (23rd October 2017)
- Boxing Day (26th December 2017)
- New Year' Day (1st January 2018)
- Day after New Year's Day (2nd January 2018)
- Waitangi Day (6th February 2018)
Please Note: A Public Holiday Surcharge will apply to all rentals picking up and/or dropping off on national public holidays listed above.
The one-way fee if applicable is charged per hire. Minimum one-way rental duration may apply.
*Christchurch pick up fee is subject to change
Change of Drop-Off Destination:
If the hirer wishes to change the drop-off destination, they must first obtain authorisation from Mighty Campers. Subject to the change being approved, an additional charge of up to NZ$750 may apply, which will be notified to you at time of approval and is required to be paid immediately via credit card. The fee may apply in all cases irrespective of the reason for location change.
Pick-Up and Drop Off Fees:
Mighty Pick Up is a self-service process and requires the Customer to have completed Self CheckIn online or in the branch. If additional service is required from a Mighty staff member, a fee of NZ $50 may apply.
The hirer is required to pick up at the time selected when the booking is confirmed. If the hirer wishes to change this time prior to the day of travel, they must obtain authorisation from the Mighty (call 0800 422 267). Mighty allows a grace period of 59. Please specify accurate pick up and drop off times. Pick up and drop off outside of these times may cause a delay and impact the time spent at the branch.
The hirer is required to drop off at the time stated on the Rental Agreement. If the hirer wishes to change this time prior to the day of drop off, they must obtain authorisation from the Mighty (call 0800 422 267). Mighty allows a grace period of 59 minutes. Please specify accurate pick up and drop off times. Pick up and drop off outside of these times may cause a delay and impact the time spent at the branch.
If the hirer wishes to drop off the Vehicle after business hours, they must first get approval from Mighty (call 0800 422 267). Failure to obtain authorisation for a drop off outside business hours will result in an additional daily fee of NZ$150 in addition to the daily rate being charged.
If the late drop-off is approved, a fee of NZ$150 is applicable and the Customer will be required to pay an extra days Liability Reduction Option charge (if applicable) as they will be held responsible for the Vehicle up until the time that it is checked in by a Mighty staff member the following day. This late dropoff fee is required to be paid via the Customers credit card on approval of the late drop-off.
Additional Extras:
- Toilet Chemical - $2.50 each
- Camping Table - $25.00 per rental
- Camping Chair - $10.00 each per rental
- Extra Driver Fee - $10.00 per driver per day
- Child Seat (recomended for children age 0-3 years) - $36.00 Per hire
- Booster Seat (recomended for children age 4-7 years) - $36.00 per hire
- Snow Chains- $36.00 per hire
- WiFi - $95 per hire including 1GB of Data
- Linen Exchange - $50 per hire
- Portable fan Heater - $ 16 per hire
- Return Gas Empty - $30 - $50 per bottle
- Return Fuel Tank Empty - $ 100
- Toilet and waste water emptying - $50
- Road Users Recovery- $130 per hire
Rental Extension:
If the Hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from Mighty. This is subject to availability. The extra cost of an extended rental must be paid by credit card on confirmation of the rental extension.
Failure to obtain an authorisation for a rental extension will result in a late fee of NZ $150 per day in addition to the daily rental rate (plus Liability Reduction charges) for each day until the vehicle is returned. The daily rental rate charged will be the rate applicable on the day of extension (which may differ from the original rate booked) per Vehicle for the extended rental period.
Road Users Surcharges:
The Road User Charge Recover Fee is included in the Express Return Pack. If this Package is not selected the Road User Charge Recovery Fee will be calculated and collected on return of the Campervan based on the kilometres travelled during the hire.
The vehicle rates per 100km are as follows:
- Jackpot, Deuce and Double Down $6.22
- Double Up and Big Six $6.62
Rental Extensions:
If the Hirer wishes to extend the rental whilst on hire, they must first obtain authorisation from Mighty. This is subject to availability. The extra cost of an extended rental must be paid by credit card on confirmation of the rental extension.
Failure to obtain an authorisation for a rental extension will result in a late fee of NZ $150 per day in addition to the daily rental rate (plus Liability Reduction charges) for each day until the vehicle is returned. The daily rental rate charged will be the rate applicable on the day of extension (which may differ from the original rate booked) per Vehicle for the extended rental period.
Location Fee:
An additional location fee of NZ$95 applies to all campervans picked up or dropped off in Queenstown (though if the pick up and drop off both occur in Queenstown, only one location fee will apply). This is in addition to the one-way fee if applicable.
One Way Rentals:
One-way rentals are available between all branch locations.
The fees applicable to one-way rentals are as follows:
- (a) Auckland to Christchurch or Queenstown :
- 01 April 2017 and 30 September 2017- a oneway fee of NZ$100 applies
- 01 October 2017 and 31 March 2018 - a one-way fee of NZ$250 applies.
- (b) Christchurch to Queenstown or vice versa :
- 01 April 2017 and 30 September 2017- no fee applies;
NZ$50 applies.
- 01 October 2017 and 31 March 2018 - a one-way fee of NZ$75 applies.
- (c) Christchurch or Queenstown to Auckland :
- 01 October 2017 and 31 March 2018 - a oneway fee of NZ$150 applies
Multiple Rentals:
Should a Customer have more than one rental, the bookings can be combined to qualify for longer-term hire discounts. Mighty Campervan hire in Australia and New Zealand can be combined to qualify if travel is within a 3-month period.
Licence Requirement:
A current and full motor vehicle drivers licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English it must be accompanied by a current international driving permit issued in the same country as the drivers licence was issued. An accredited English translation will be accepted in lieu of an international driving permit. Drivers must be 21 years of age or over. If the rented vehicle is a Highball, Jackpot or Double Down; drivers must be 18 years of age or over.
An extra driver fee applies for each additional drivers licence added to the rental agreement except where The Bundle or the Mighty Inclusive Pack has been purchased.
Age Restrictions:
Drivers must be 21 years of age or over with the exception of drivers hiring the Lowball, Highball and Jackpot vehicles. These drivers may have a minimum age of 18 years or over.
Use of The Vehicle:
The hirer agrees that, during the Rental Period, the hirer not allow the Vehicle to be:
- (a) driven otherwise than in a prudent and cautious manner. A single Vehicle rollover is considered a breach of this condition. A single Vehicle rollover may include, but is not limited to, a vehicle that has rolled, tipped or fallen over and this has caused damage to the side and/ or roof area of the Vehicle. Customers who have purchased The Almighty option will have the cost of damage resulting from an accidental single Vehicle rollover covered, providing no breach of rental agreement;
- (b) driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law;
- (c) left with the ignition key in the Vehicle while it is unoccupied;
- (d) damaged by:
(i) submersion in water
(ii) contact with salt water
(iii)creek or river crossing
(iv)driving through flooded areas
(v) beach driving
- e) used for any illegal purpose or in any race, rally or contest;
- (f) used to tow any vehicle or trailer;
- (g) used to carry passengers or property for hire or reward;
- (h) used to carry more persons than is permitted by any relevant authority or detailed in the Vehicle manual or on the Vehicle or specified in this Agreement;
- (i) used to carry volatile liquids, gases, explosives or other corrosive or inflammable material; and
- (j) used for transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
Road Restrictions:
Campervans can only be driven on sealed/bitumen or well-maintained roads. Vehicles shall not be driven on:
- Skippers Road (Queenstown)
- The Crown Range Road (Queenstown),
- Ball Hut Road (Mt. Cook),
- Ninety Mile Beach (Northland),
- North of Colville Township (Coromandel Peninsula)
- all ski field access roads (from 01 June to 31 October).
Mighty reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Maintenance and Repairs:
Mighty will reimburse customers for expenditure up to NZ$200 reasonably incurred in rectifying any mechanical failure to the drive train and engine of the Vehicle. For repairs costing over NZ$200, Mighty will need to be informed and confirm the repair in advance. Repairs will be approved and reimbursement, where applicable, will be granted provided the Customer was not responsible for the damage. In all cases, receipts must be submitted for any repair or the claim will not be paid.
Unless the Customer has taken the Liability Reduction Option, the Customer will pay for the cost of repairing or replacing tyres damaged during the Rental Period except if the tyre is defective and is returned by the Customer to Mighty for inspection and is subject to a warranty claim on the manufacturer.
On Road Assistance:
Mighty provides 24 hour on-road assistance support. Please contact Mighty on free call: 0800 788 558 if you require assistance.
Any problems associated with the Vehicle including equipment failure, must be reported to Mighty within 24 hours in order to give Mighty the opportunity to rectify the problem during the rental. Failure to do so may compromise any claims for compensation.
Vehicle Availability:
Vehicles cannot be requested by make or model, only by vehicle category.
Mighty will endeavour to supply the vehicle category selected, however should the Vehicle booked be unavailable, Mighty reserve the right to substitute an alternative Vehicle without prior notification. The alternative vehicle shall be as close a substitute for the booked Vehicle as possible. Mighty will reasonably determine what, if any, refund may be warranted if a vehicle substitution is required. Should the customer decide to take a lesser Vehicle than booked they will not be entitled to any refund.
For Your Protection:
New Zealand legislation provides limited coverage for personal injury. Mighty does not accept any liability for personal injuries sustained during the rental, nor for any loss or damage to personal belongings or property of the Customer (or any person or entity related to the hirer). Mighty strongly recommends the hirer takes out personal travel insurance to cover any injury or loss.
Vehicle Liability:
New Zealand legislation provides limited coverage for personal injury. Mighty does not accept any liability for personal injuries sustained during the rental, nor for any loss or damage to any personal belongings or property of the customer (or any person or entity related to the hirerr). Mighty strongly recommend that all people travelling in New Zealand take out personal travel insurance. In the USA a liability is referred to as the deductible. All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the first $3,500 (the liability) for the Jackpot and the Double Down campervans and $5,000 (the liability) for all other campervans of cost of any damage to third party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the 'Exclusions'. This also includes the cost of the daily rental for the period the vehicle is being repaired. In addition to these costs, an administration fee of $60 may apply, per claim. The liability applies in respect of each claim, not rental. The 3,500 or $5,000 liability can be reduced by purchasing the Liability Reduction Option or the Mighty Inclusive Pack.
Liability Reduction Option:
$29 (maximum charge $1,450) for the Jackpot and the Double Down NIL
$39 (maximum charge $1,950) for all other campervans NIL When the Liability Reduction Option has been purchased, the hirer will have no liability at all with the exception of the 'exclusions'.
The maximum public liability is $20,000,000, sub limits may apply. Please note that the maximum public liability may change during the course of the year for which these terms apply. MIGHTY STRONGLY RECOMMENDS OUR CUSTOMERS TAKE THE BUNDLE (IN CONJUNCTION WITH THE LIABILITY REDUCTION OPTION) OR THE MIGHTY INCLUSIVE PACK FOR TRAVEL WITH COMPLETE PEACE OF MIND.
Vehicle Liability Deposit:
If the Liability Reduction Option or the Mighty Inclusive Pack is not taken, the customer must pay the Liability Deposit. The Liability Deposit is $3,500 or $5,000 and is applicable regardless if the hirer has purchased private travel insurance.
The hirer must provide a valid credit card to pay the Liability Deposit and the amount will be debited to the customer's credit card on the day of vehicle collection. The credit card holder must be present and able to sign for the Liability Deposit upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a Liability Deposit. The Liability Deposit is subject to a 2% credit card administration fee in addition to the Liability Deposit amount when the credit card used is either a Visa or MasterCard, or 4.6% when the credit card used is American Express. The credit card administration fees are subject to change. The Liability Deposit is fully refundable, including the credit card surcharge, if the card used to provide the Liability Deposit is a Visa or MasterCard credit card, provided the Vehicle is returned undamaged. Mighty recommend that customers use a Visa or MasterCard credit card for the Liability Deposit, as the credit card administration fee that applies when using American Express is not refundable.Exclusions:
The Customer acknowledges that the Liability Reduction Option will not apply, and that they are responsible for all costs arising out of, or incurred in connection with:
- 1. Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) or driving under the influence of alcohol or drugs, or negligence. 2. Any loss or damage to personal belongings or property of the customer (or any person or entity related to the customer). Mighty recommends the customer does not leave valuables in the vehicle and that they take out personal travel insurance.
3. Any damage where the customer is charged by local authorities for being careless, showing gross negligence or wilfulness in failing to abide by the local road rules. 4. Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned, in each case in circumstances within the control of the customer.
5. Replacing keys, which have been lost or stolen, or retrieval of keys which have been locked in a vehicle.
6. Overhead and underbody damage to the vehicle however caused, except where Liability Reduction Option or the Mighty Inclusive Pack has been purchased.
7. Any single vehicle rollover except where the Mighty Inclusive Pack has been purchased.
8. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental. 9. Damage caused by drivers not identified on the rental agreement and/or drivers whose licence has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.
10. Any damage caused to the vehicle due to the use of snow chains.
11. Any damage associated with the incorrect use of fuel (fuel being diesel or petrol), which includes Bio-Diesel which should not be used, or water or other contamination of fuel.
12. Any water related damage which includes, but is not limited to, vehicle submersion, contact with salt water, creek or river crossings, driving through flooded areas and beach driving.
- 13. The vehicle rented may only be used to carry the maximum number of passengers as dictated by the vehicle type. If more passengers are carried than what is allowed Mighty does not accept any liability.
Credit Card Authority:
The hirer authorises Mighty to retain the details of their credit card and to take any action to recover from the credit card the amounts due by the customer pursuant to the Mighty Rental Agreement Terms and Conditions. These charges including, but not limited to, vehicle cleaning (this includes toilet and waste water tank emptying), speeding, toll way, parking or freedom camping fines, on road assistance, delivery and return of vehicle, late drop off fees, failure to return the vehicle with full diesel or petrol tanks or full LPG bottle (pre-paid fuel and pre-paid gas is included in the Express Return Pack), rental extensions or Exclusions. For security purposes, only the customers credit card can be used for the Credit Card Authority..Exchange Vehicle:
Should the vehicle booked be unavailable, Mighty reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund. Transfer:
Mighty provides free airport to branch and branch to airport transfers on the day of arrival and departure for our Auckland, Christchurch and Queenstown Branches.Voluntary Downgrade:
Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refund. Note: Mighty reserves the right to refuse any rental at its discretion.Toll and Traffic Offences:
Mighty reserves the right to charge the customer for any speeding, toll way, parking or freedom camping fines. In addition to the costs associated per fine, an administration fee of NZ$60 may be applicable. Rental Charges:
Total charges as set out in your rental agreement are not final. The Customer will pay any shortfall in charges to Mighty and the Customer will receive a refund for any overcharges made by Mighty. Wherever possible, any amendment to charges will be notified to the customer at conclusion of rental, and the customer agrees to payment of any such charges at that time.
Credit and Debit Card Payment:
The credit or debit card holder will be jointly and severally liable as a customer. Accepted credit and debit cards are Visa Card, MasterCard and American Express. A non-refundable 2% administration fee will apply to all Visa and MasterCard transactions or 4.6% for American Express. Credit card administration fees also apply to the Liability Deposit and only the customers credit card is acceptable to use for the purpose of the Liability Deposit and the Credit Card Authority. The credit card administration fee is subject to change.Exchange Rates / Currency Variations:
All credit and debit card transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations and/or bank transaction fees there could be some variance in the amount refunded compared to the amount initially charged. Mighty does not accept liability for any such variation or any interest incurred on such amounts.Administration Fee:
A surcharge of 3% of the total cost will be levied to cover state government taxes, duties, vehicle registration recovery and administration costs. This fee is included in the daily vehicle rental rate Booking Amendments:
All amendments to bookings are subject to availability of the vehicle and/or package. Different rates may apply based on the amendment made. Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to the vehicle collection date (days are being added on at the end of the rental with no change to the original pick up date), which applied at the time of the original booking, will apply.
Cancellation Policy:
If a bookings travel dates are amended within the cancellation fee period to be outside of the cancellation fee period and is subsequently cancelled, the cancellation fee for the original booking will apply.
- If cancelled up to 91 days prior to pick-up - No FeeIf cancelled from 90 to 22 days prior to pick-up 10% of Rental If cancelled from 21 to 7 days prior to pick-up - 30% of Gross Rental If cancelled 6 to 1 days prior to pick-up- 60% of Gross Rental If cancelled on day of pick up or No-Show - 100% of Gross Rental
- If vehicle is returned early for any reason whatsoever there is no refund available for the unused days.
Special Conditions:
For all rentals with a collection date between 01 June 2017 and 08 July 2017 the following special conditions apply:
- 10% non-refundable deposit is required to confirm bookings Full payment is required 90 days prior to pick up
Cancellation Fee are: If cancelled up to 91 days prior to pick-up- 10% of Gross Rental
- If cancelled from 90 to 1 day prior to pick-up 100% of Rental
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